col25
2 Bronze

Inspiron 5570, Windows 10 automatically downloads

I am reading a post saying Windows 10 is not great for the Inspiron laptop. I don't know the pros and cons but on my computer, I did not receive the option to update, it just updated automatically. I remember this happened to me years back when a new update went through it was the same thing. I don't understand how some people say they choose to stay with an older version if your computer automatically installs the new version. Am I the only one who doesn't understand this or the second you buy a new computer do you need to choose something in the configuration so it doesn't update new Windows without your permission?

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9 Replies
7- Thorium

Re: Inspiron 5570, Windows 10 automatically downloads

Windows 10 is not "bad" for any PC unless its an old one with old hardware that is not compatible (such as one that came with Windows 7).

 

 



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

Dell S2719dgf Monitor

Member of Nashville based R.O.P.E.

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U2CAMEB4ME
4 Ruthenium

Re: Inspiron 5570, Windows 10 automatically downloads

Welcome to the Dell Community  @col25 

Instructions: What to do if your system is automatically upgraded to Windows 10?

https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/instructions-what-to-do-...

Best regards,

U2

NOTE: All the systems that I use came with W7 preinstalled from the factory.

All have been upgraded to W10 with no problems.


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Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
HP EliteBook 8770w i7-3630QM 32GB
HP ZBook 17 G2 i5-4310M 16GB
col25
2 Bronze

Re: Inspiron 5570, Windows 10 automatically downloads

Well I never downloaded any Dell driver updates or system updates since November and now that I downloaded the Windows update, I cannot get my system to detect any drivers. I thought drivers and hardware updates are different than the operating system. Why wont my computer using the Dell SA or the Dell online detect any drivers? I did not update my Dell updates yet and now that I have Windows 10, there are no Dell updates?

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col25
2 Bronze

Re: Inspiron 5570, Windows 10 automatically downloads

What do you mean if it came with Windows 7. Both my computers are new and came with windows 7. My laptop updated to Windows 10 already on its own. I don't know if my desktop will and I don't know if I can stop it from doing it. I cant understand your message if the computer comes with Windows 7 is it good or bad to have Windows 10 uploaded instead. And if bad how can I make sure it doesn't do it on my desktop.

This Inspiron 5570 shipped from Dell on 8/8/2018 to CostCo with Windows 10 pre-installed on it. The Order Line Items shows =
619-AHCY Windows 10 Home (64bit) English
DELL-Chris M

 

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col25
2 Bronze

Re: Inspiron 5570, Windows 10 automatically downloads

my laptop is dell inspiron 5570

I think I have an inspiron desktop also not sure model number right now.

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U2CAMEB4ME
4 Ruthenium

Re: Inspiron 5570, Windows 10 automatically downloads

@col25 

Your Inspiron 5570 should have came with W10 preinstalled???

It was released only 2 years ago "2017"

Operating systems supported
  • Windows 10 Home (64-bit)
  • Windows 10 Professional (64-bit)
  • Ubuntu

 

Inspiron 15 5000 Setup and Specifications:

https://www.dell.com/support/manuals/us/en/04/inspiron-15-5570-laptop%20/inspiron-5570-setupandspeci...

Try updating:

Dell Update Application:

https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=4985d&oscode=wt64a&produc...

Dell Update - SupportAssist Update Plugin:

https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=nfn97&oscode=wt64a&produc...

Regards,

U2

NOTE: End of sales for PCs with Windows 7 preinstalled: October 31, 2016


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
HP EliteBook 8770w i7-3630QM 32GB
HP ZBook 17 G2 i5-4310M 16GB
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7- Thorium

Re: Inspiron 5570, Windows 10 automatically downloads

Windows 10 is the only version that is viable after Jan 2019.

Windows 10 works fine for most Dells from 2006 on that have at least Windows 7 License.

All new computers MUST USE windows 10.  Windows 7 and 8 are end of life.


Report Unresolved Customer Service Issues
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The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






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col25
2 Bronze

Re: Inspiron 5570, Windows 10 automatically downloads

Okay than it did an update but why cannot I not get any drivers why all of a sudden my support assist will not work?

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7- Thorium

Re: Inspiron 5570, Windows 10 automatically downloads

Unistall any antivirus software and uninstall support assist.

Download and Run the Windows update troubleshooter.

https://aka.ms/wudiag

Get all updates first.

Reinstall support assist from non malware site aka ONLY GET DIRECTLY FROM DELL.

DSA Identifier: DSA-2019-051

CVE Identifier: CVE-2019-3718, CVE-2019-3719

Severity: High

Severity Rating: CVSS Base Score: See below for NVD Scores

Affected products:

Dell SupportAssist Client versions prior to 3.2.0.90Customers can download software from https://downloads.dell.com/serviceability/Catalog/SupportAssistInstaller.exe

Run as administrator AFTER doing all windows updates.

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

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