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November 13th, 2018 23:00

Inspiron 620s, Windows 10, error

Hi,

I am using Dell Inspiron 620s desktop PC, running on non-Dell validated Windows 10 64-bit. My trouble has begun since last 10 days. One fine day all of a sudden my shared WiFi from the desktop has abruptly stopped working. After much effort has zeroed on an error in "Intel Management Engine Interface" which is mainly responsible for network sharing, "Intel Management Engine Interface code error 10". Otherwise, it does not create any trouble, one can ignore it and works as usual. But for those who were sharing their WiFi, it is very crucial. I found that the interface version as 11 where one should have 9.5 or 10 max. I downgrade that to 9.5 but still, the problem persists. Even tried all the power settings and regedit tweaks but nothing helps. This is very frustrating to find out in this wast virtual world there is no solution available to the mentioned error code. where to go?

Respect and peace to all. Hemant Bharat

7 Technologist

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12K Posts

November 14th, 2018 05:00

A video may help and the second link is a series of posts at the Intel forum. Hopefully these will be of use.

https://www.youtube.com/watch?v=XaOrPRATaDI

https://software.intel.com/en-us/forums/intel-business-client-software-development/topic/283240

8 Wizard

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47K Posts

November 15th, 2018 14:00

Code 10 means drivers are malwared up or corrupted.

This device cannot start. Try upgrading the device drivers for this device. (Code 10)

This is INTEL AMT HECI SOL Driver.  DO NOT GET THIS FROM ANYWHERE other than Dell.

 

DescriptionSupported OSDownload
Intel Management Engine Interface Driver
This package provides the Intel Management Engine Interface Driver and is supported on Inspiron Desktop 620/620S and Vostro Desktop 260/260S that are running the following Windows Operating System: Windows 7.More details
Windows 7 32-bit
Windows 7 64-bit
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