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July 29th, 2015 20:00

Inspiron 7746 - Windows 10 - True Color 32bits

Driver True Color 32bits on Windows 10 doesn't work.

9.4K Posts

July 30th, 2015 09:00

Hi Yasutan,

Thanks for posting.

Which video card does your computer have?

3 Posts

July 30th, 2015 10:00

Hi,

I have the Intel HD Graphics 5500 and NVIDIA GeForce 845m 2GB GDDR5.

I upgraded to Windows 10, yesterday, everything is ok except  True Color, doesn't work,

I tried to install/reinstall but same thing. It's really unpleasant, the colors are dark.

1 Message

July 30th, 2015 15:00

Dell Inspiron 7537. I have the same problem. After upgrade to Windows 10, True Color doesn't work. Double tap, left & right slides on touchpad do not work... 

I've got this on the Dell Support page. But my laptop is in the list of "

Computers tested for upgrade to Windows 10"

www.dell.com/.../SLN297954

<ADMIN NOTE: Service tag removed per privacy policy>

<ADMIN NOTE: Express service code removed per privacy policy>

10 Posts

July 30th, 2015 18:00

here's a funny thing...did a win 10 upgrade last night and true color worked perfectly fine. wiped the drive and did a clean install of win 10 today and installed true color - same results as op described. app installs but does nothing. how can it work after an upgrade but not work after a clean install?

1 Message

August 2nd, 2015 15:00

Same setup - 5500  and GeForce 845m -- Windows 10 upgrade, True Color has not effect on display - repair/uninstall/reinstall - no change.

9.4K Posts

August 3rd, 2015 06:00

Hi,

I have the Intel HD Graphics 5500 and NVIDIA GeForce 845m 2GB GDDR5.

I upgraded to Windows 10, yesterday, everything is ok except  True Color, doesn't work,

I tried to install/reinstall but same thing. It's really unpleasant, the colors are dark.

Thanks, I'm still looking for an answer to this.  I'll post back if I find out anything.

-Robert

1 Message

August 3rd, 2015 21:00

Hi, I have the same problem here.

Any news?

9.4K Posts

August 5th, 2015 07:00

Dell Inspiron 7537. I have the same problem. After upgrade to Windows 10, True Color doesn't work. Double tap, left & right slides on touchpad do not work... 

I've got this on the Dell Support page. But my laptop is in the list of "

Computers tested for upgrade to Windows 10"

www.dell.com/.../SLN297954

<ADMIN NOTE: Service tag removed per privacy policy>

<ADMIN NOTE: Express service code removed per privacy policy>

The Drivers for this product have been updated in Drivers and Downloads be sure you install the chipset driver prior to installing any others.  Thanks.

 

August 5th, 2015 10:00

My Truecolor is also not working with the Windows 10 upgrade. All drivers have been installed prior to installation of Truecolor. I am running an Inspiron 7746.

19 Posts

August 5th, 2015 18:00

Same problem here.  Even tried installing the Windows 8.1 driver, still nothing.


Maybe it has something to do with the Intel HD 5500 driver?

10 Posts

August 6th, 2015 09:00

following up on my previous post, it seems that while true color installs, it doesn't seem to be doing anything whether it's on or off.

1 Message

August 6th, 2015 21:00

Try to uninstall but choose repair. I solved this problem with this technic.

19 Posts

August 7th, 2015 02:00

DELL is there a fix for this coming?

1 Message

August 9th, 2015 06:00

I'm having the same issue.  If you would, please let me know when a solution is available.

August 12th, 2015 05:00

Tried this and didn't work :-(

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