Highlighted
2 Bronze

Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Has anyone tried to upgrade to W10 from W7 SP1 utilizing this adapter? and if so any issues? I am unable to upgrade to W10 due to this compatibility issue. Broadcom corp indicates that they work thru dell to update applicable drivers. any thoughts would be appreciated. thank you.

0 Kudos
24 Replies
Highlighted
Not applicable

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

As you can find out on the forums a virtual adapter, as it implies, relates to a virtual environment. That means, you can create a second (virtual) wifi card. The main use for that is to create a hotspot and allow other devices to connect to your computer and share an internet connection. That is useful, for instance in a hotel, where you have a password for only one device. You then connect your other devices (smartphones, tablets) to your computer, all that using one single wifi card.

If you do not use this feature, you can safely uninstall the VIRTUAL adapter. Go to Control Panel, Device Manager, Network adapters and click the small left arrow: you should see a few  items, including Broadcom 802.11 network adapter and Broadcom Virtual WIFI adapter.

Do NOT delete the 802.11 adapter, since it is the driver that controls you wifi card. But you can safely delete any VIRTUAL adapter. After installing Windows 10, download Microsoft Miniport Virtual WIFI adapter or any other such, if you find the hotspot capability above useful.

Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

First of all, thank you for getting back to me on this issue. This is the first concrete resolution I have seen in a week dealing with is post.

When I open my Network adapter I see the following listing:

Atheros AR8152 PCI-E Fast Ethernet Controller.

Broadcom Virtual Wireless Adapter

DW1501 Wireless-NWLAN Half mini Card

Microsoft Virtual WiFi Miniport adapter

Teredo Tunneling Pseudo Inertface.

For clarity, am I to understand that to go ahead and download theW10 update and then go back to the Deice manager and uninstall the Broadcom Virtual wireless adap? thanks again. I certainly appreciate your thoughts.

0 Kudos
Highlighted
Not applicable

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

You can do it before upgrading.

As you can see you have two similar devices - first one Broadcom Virtual Wireless Adapter (supported by Broadcom) and the second one Microsoft Virtual WiFi Miniport adapter - supported by Microsoft. As I said before - you can safely remove first, not supported device (Broadcom) - but you should remove ONLY DEVICE, NOT THE DRIVER (which controls your DW1501 Wireless-NWLAN Half mini Card - you can check it for sure).

After that, GetWin10 App shouldn't show any issues with your device. You should also force to recheck your system right away. See details at wwwdotthewindowsclubdotcom/manually-run-windows-10-compatibility-appraiser.

Hope that helps.

One more question: What machine are you going to upgrade? Give me some detail to assist you better.

Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Good Morning and Thanks again for assistance and patience.

This update is being applied to Dell N4010 with M460. Currently, it is running W7 SP1 Home Prem.

at the moment the Broadcom Virtual wireless is the default and therefore, operating. So I am going to DISABLE this driver and ENABLE the drivers for DW1501. Is that correct?

0 Kudos
Highlighted
Not applicable

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

You can not disable the driver. Yon can disable or remove the device (Broadcom Virtual Wireless Adapter. The driver can be removed only. So, once again, there are possibilities:

1. remove Broadcom Virtual along with its driver - if you do that, GetWin10 App will show you no compatibility issues - DO NOT DO THAT - you'll lose internet connection because that driver also controls you DW Card

2. remove Broadcom but not the driver - if you do that, Microsoft Virtual Adapter will be your default virtual adapter and its driver should be supported by Microsoft

3.  do nothing

It really doesn't matter  what you'll choose - 2 or 3. Do not chose 1. If you choose 3. solution and Broadcom will not be supported, you can safely remove it after upgrading and start using Microsoft Adapter.

Virtual Wireless Adapters are used very rarely. Have you ever used it? If the answer is 'no' and if I were you, I'd choose 3. solution and do upgrade. You may also experience some issues with Bluetooth.

Give me a feedback after upgrading, please.

Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Hello,

Thanks again for your feedback.

I just need to clarify before I execute this change. I really want to move to W10 because it appears to be more stable and most certainly. very dynamic, I have W10 running on another upgrade from W8.1 to W10. and it is operating flawlessly so far. Very stable vs W8.1.

In the device manger under properties for BROADCOM Virtual I see the following 5 boxes:

Driver Details

Update Driver

Roll back Driver

Disable

Uninstall

Broadcom is the device currently in use as previously stated. When I look at the properties for the MS virtual WiFi miniport adapter is see the following 5 boxes:

Driver details

Update driver

Rollback driver

Enable= which enable this device

Uninstall the driver.

So I need to be clear with respect to the Broadcom settings do I DISABLE or Uninstall? When you say remove I am thinking UNINSTALL.

Now with respect to setting up the MS virtual WiFi adapter am I to understand that I need to ENABLE this device?

Thanks so much for your help and patience.

0 Kudos
Highlighted
Not applicable

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

You don't need to uninstall Broadcom. If you do this, Microsoft Adapter will be your default device.

So  you can simply upgrade your device first and then check if broadcom works (in my opinion it should). You can always uninstall it after upgrade and use Microsoft adapter. You don't need to eneble/disable it.

I suggest you to upgrade using MIcrosft Media Creation Tool and choose option "Upgrade this PC". 

0 Kudos
Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Thank you very much for the explanation. I removed the device (but not the driver) and the laptop is working well. I have an Inspiron 5520.

Best regards,.

0 Kudos
Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Hi,

How did you remove the device, I assume you removed Broadcom virtual wireless adapter, with out removing thedrivers? Thank you.

0 Kudos
Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Hi.

Yes, I removed the adapter without removing the driver. (I left the box empty in the Confirm dialogue).

Greetings.-

0 Kudos
Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Did you remove this device in the device manager? I am still trying to determine where to remove this if it not from the device manager properties. Thanks for help.

0 Kudos
Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Hi.

Yes, I followed the steps that  wrote:

"Go to Control Panel, Device Manager, Network adapters and click the small left arrow: you should see a few  items, including Broadcom 802.11 network adapter and Broadcom Virtual WIFI adapter.

Do NOT delete the 802.11 adapter, since it is the driver that controls you wifi card. But you can safely delete any VIRTUAL adapter."

Then I right click over the Broadcom, and uninstall it.

Greetings.-

0 Kudos
Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Hi,

Ok thanks again for your info. I followed your instructions and uninstalled Broadcom but left the driver. Once that has been completed which way did you install W10? any issues? thank you.

0 Kudos
Highlighted
Not applicable

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

I recommend Microsoft Media Creation Tool. Dowload it from MS site, choose "Upgrade my computer now" and follow the instructions.

After the update there might be some issues, as always.It depends on your machine. Try to find out if someone else has upgraded N4010.

Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Hi.

I will wait until sunday to install Windows 10. Hope no issues with the upgrade.

Greetings.-

0 Kudos
Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Good Morning,

Went thru the advised steps to download W10 and all is good. Some minor glitches that I will need to  resolve. But so far the system is running well. Thank you for your patience and assistance.

Best wishes.

0 Kudos
Highlighted
Not applicable

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

I have the same problem updating to Windows 10.  In the Device Manager on my machine under Network Adapters I see:

Bluetooth Device (Personal Area Network)

Bluetooth Device (RFCOMM Protocol TDI)

Broadcom Virtual Wireless Adapter

DW1501 Wireless-N WLAN Half-Mini Card

Microsoft Virtual WiFi Miniport Adapter

I do not see a Broadcom 802.11 network adapter

I do not want to delete the wrong item on my machine.  Please help as to what I should delete and what I should keep.

Thank you

0 Kudos
Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

ok well what I did to resolve this issue was to Remove the Broadcom Virtual adapter but DO NOT UNINSTALL THE DRIVER because it is needed to run the wireless. You will see in the Broadcom dialog box once you uninstall the Broadcom it will ask you if want to remove the Driver. DO NOT REMOVE or check this box. Then go to MS and to the Media center to upgrade to W10. Good luck. 

0 Kudos
Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Correction:: go to MS Media creation tool and upgrade this PC.

0 Kudos
Highlighted
Not applicable

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Hello. I am also having the same trouble with this. I have a Dell Inspiron 2305, and when I clicked on the left arrow, I got this:

Broadcom Virtual Wireless Adapter

DW1501Wireless-N WLAN Half-Mini Card

Microsoft 6to4 Adapter

Microsoft ISATAP Adapter #2

Microsoft ISATAP Adapter #3

Realtek PCIe GBE Family Controller

Teredo Tunneling Pseudo-Interface

What should I do from here?

0 Kudos
Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Hi,

I am unclear if you are having an issue with you Broadcom Virtual wireless that prevents downloading W10? If so, go to Device Manager click on the wireless box then uninstall BUT DO NOT UNISTALL THE DRIVERS. then go Microsoft.com to download W10. Good luck. Once I uninstalled the  Broadcom Wireless the W10 download proceeded flawlessly, and also the new W10 update.

0 Kudos
Highlighted
Not applicable

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

I'm not sure what the wireless box is. Can you tell me specifically what I need to click on? I opened up Device Manager but I don't know what to do from there.

0 Kudos
Highlighted
2 Bronze

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

go to device manager and open the network adapter click on Broadcom wireless virtual. Click uninstall but DO NOT UNINSTALL THE DRIVERS. You still need these drivers. But as stated in my previous post if the issue that prevented the W10 update is the Broadcom then you need to uninstall this adapter. good luck.

0 Kudos
Highlighted
Not applicable

RE: Inspiron N4010 14R, Broadcom virtual wireless adapter compatibility issue

Do I right-click uninstall? Because if I double-click it, then it will lead me to uninstalling the drivers. I just want to make sure, so I don't mess up and do something wrong.

0 Kudos