col25
1 Nickel

Intel AMT HCEI Management Engine driver

should i do this update?

 

im afraid of updates now since i had a bad experience awhile back and not tech savy.

 

have an inspiron 3670

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JOcean
4 Ruthenium

Re: Intel AMT HCEI Management Engine driver

It addresses a security concern. In general such updates are recommended especially if marked Urgent. However the following article seems to disagree.

https://www.eff.org/deeplinks/2017/05/intels-management-engine-security-hazard-and-users-need-way-di...




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speedstep
6 Thallium

Re: Intel AMT HCEI Management Engine driver

- Firmware updates to address security advisory INTEL-SA-00185 (CVE-2018-12188 CVE-2018-12190 CVE-2018-12191 CVE-2018-12192 CVE-2018-12199 CVE-2018-12198 CVE-2018-12200 CVE-2018-12187 CVE-2018-12196 CVE-2018-12185).

 

Multiple potential security vulnerabilities in Intel® CSME, Server Platform Services, Trusted Execution Engine and Intel® Active Management Technology may allow users to potentially escalate privileges, disclose information or cause a denial of service.  Intel is releasing Intel® CSME, Server Platform Services, Trusted Execution Engine and Intel® Active Management Technology updates to mitigate these potential vulnerabilities.

DescriptionDownload
Intel AMT HCEI Management Engine driver
This package contains the driver for Intel Management Engine Interface. The package is supported on Dell Inspiron and Vostro systems that run Windows 10 (64-bit) and Windows 7 (32/64-bit) operating system. This driver is required to be installed in addition to chipset driver. It helps your operating system to communicate effectively with the Intel Management Engine firmware.More details

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jazzpianist
1 Copper

Re: Intel AMT HCEI Management Engine driver

I am a user with a Dell Inspiron 20-3052 on Windows 10 64 bit.  My computer is up to date with all Windows and Dell Updates.  When I run the latest version of Dell Support Assist I get an "Urgent" notice to update the Intel AMT HCEI (spelling?) Management Engine Driver 1846.12.0.1177.  When I process the update it FAILS with no explanation about why or what to do about it.  Any information about how a user is to resolve this?  Is this something I need to contact Dell support to resolve (at a cost?)?  

speedstep
6 Thallium

Re: Intel AMT HCEI Management Engine driver

Its not a one and done. There are several pieces.

 

Description: This package provides the driver for the Intel Trusted Execution Engine and is supported on the Inspiron 3052, Inspiron 3452 and Vostro 3052 Series running the following Windows operating systems: Windows 10 64bit.

https://downloads.dell.com/FOLDER03167250M/2/Chipset_Driver_4193M_WN32_2.0.0.1067_A00.EXE

This chipset driver is supported on the Inspiron 20 3052/3452 and Vostro 20 3052 running the following Windows operating systems: Windows 10 64-bit.

 

https://downloads.dell.com/FOLDER03178352M/2/Chipset_Driver_5JTRV_WN32_10.1.1.7_A00.EXE

Description: This package contains the Intel Management Engine Interface driver. It is supported on Dell Inspiron 3179, 3468, 3568, 3459, 3559, 3153, 3158, 7353, 7359, 7568, 5368, 7368, 5568, 7569, 7778, 5378, 7378, 5578, 7579, 7779, 3476, 3576, Vostro 3468, 3568, 3478, 3578 and Latitude 3379 systems that run the Windows 10 (64-bit) operating system. Intel Management Engine Interface & Intel Management Engine firmware.

https://downloads.dell.com/FOLDER04735249M/7/Intel-Management-Engine-Interface-Driver_VMWCC_WIN_11.7...

BIOS for Spectre and Meltdown

https://downloads.dell.com/FOLDER04807603M/1/Inspiron_3052_3452_Vostro_3052_3.11.0.exe

 

 


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PLJR
1 Copper

Re: Intel AMT HCEI Management Engine driver

I have the same issue with this update on an Inspiron 5860 running windows 10

I went through tech support who said it is not a hardware issue and transferred me to Software tech support who wants to charge me to fix this problem

I don't think I should pay to have the problem fixed

 

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speedstep
6 Thallium

Re: Intel AMT HCEI Management Engine driver

The problem is Missing Chipset Drivers and a user who has Wiped the drive.

https://downloads.dell.com/FOLDER05378309M/1/Intel-AMT-HECI-ME-Driver_FTTYD_WIN_1846.12.0.1177_A00.E...


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