Highlighted
nataraj123
1 Copper

NMI_HARDWARE_FAILURE - Windows 10 does not boot

Hi guys,

I have a Dell Inspiron 3000 series 3543 Laptop with Windows 10. I need help as I'm struggling for the past 2 weeks finding out what is the cause of this error (NMI_HARDWARE_FAILURE) and what is the fix for this problem in many fourms. Everytime I start the PC a blue screen comes up saying "Your PC ran into a problem. We are collecting..."etc. and after this happens several times, it finally boots up the OS.

Here are the things I tried in sequence::

  1. Ran startup repair in Advanced Startup options
  2. Used system Restore
  3. Reset the PC in Advanced startup options
  4. Re-installed Windows 10 several times
  5. Ran several commands I found in windows forums
  6. Ran Diagnostic Test (using boot options menu - F12).
      1. Test showed a Hard disk Failure, Error Code: 2000-0142. In threads from Support forums like Dell Community, the fix for this error was to replace the hard disk. 

  7. I replaced the hard disk and installed Windows but then still, the problem existed. 
  8. As I suspected that the Boot Manager was Looking for Boot files in the 😧 Partition, I deleted that partition and kept one single partition i.e. the C: Partition. 

The bcdedit command gave me this output, hope this helps:

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Windows\system32>bcd
'bcd' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>bcdinfo
'bcdinfo' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>bcdedit

Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=\Device\HarddiskVolume1
description Windows Boot Manager
locale en-US
inherit {globalsettings}
flightsigning Yes
default {current}
resumeobject {3e1b8fa7-ba84-11e7-a915-922f44d729b0}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30

Windows Boot Loader
-------------------
identifier {current}
device partition=C:
path \Windows\system32\winload.exe
description Windows 10
locale en-US
inherit {bootloadersettings}
recoverysequence {3e1b8fa9-ba84-11e7-a915-922f44d729b0}
recoveryenabled Yes
flightsigning Yes
allowedinmemorysettings 0x15000075
osdevice partition=C:
systemroot \Windows
resumeobject {3e1b8fa7-ba84-11e7-a915-922f44d729b0}
nx OptIn
bootmenupolicy Standard
bootlog Yes

C:\Windows\system32>

I don't know any other ways to fix this problem and also can't understand what is the cause of this problem. 😞

Kindly help me find a solution or suggest me a thread which has a permanent fix for this problem. 

Thank You.

0 Kudos
2 Replies
nataraj123
1 Copper

RE: NMI_HARDWARE_FAILURE - Windows 10 does not boot

Has Anyone had this problem before and have found a way to solve it permanently?

Please suggest..

0 Kudos
Community Manager
Community Manager

RE: NMI_HARDWARE_FAILURE - Windows 10 does not boot

Hi nataraj123,

Thanks for posting.

Apologies for the problems you are having with your computer.  From what you are describing, it could possibly be a motherboard problem.  You may wish to troubleshoot  with Dell Tech support, and they can assist you with either replacing or purchasing a new one.

You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


0 Kudos