1 Copper

NMI_HARDWARE_FAILURE - Windows 10 does not boot

Hi guys,

I have a Dell Inspiron 3000 series 3543 Laptop with Windows 10. I need help as I'm struggling for the past 2 weeks finding out what is the cause of this error (NMI_HARDWARE_FAILURE) and what is the fix for this problem in many fourms. Everytime I start the PC a blue screen comes up saying "Your PC ran into a problem. We are collecting..."etc. and after this happens several times, it finally boots up the OS.

Here are the things I tried in sequence::

  1. Ran startup repair in Advanced Startup options
  2. Used system Restore
  3. Reset the PC in Advanced startup options
  4. Re-installed Windows 10 several times
  5. Ran several commands I found in windows forums
  6. Ran Diagnostic Test (using boot options menu - F12).
      1. Test showed a Hard disk Failure, Error Code: 2000-0142. In threads from Support forums like Dell Community, the fix for this error was to replace the hard disk. 

  7. I replaced the hard disk and installed Windows but then still, the problem existed. 
  8. As I suspected that the Boot Manager was Looking for Boot files in the 😧 Partition, I deleted that partition and kept one single partition i.e. the C: Partition. 

The bcdedit command gave me this output, hope this helps:

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

'bcd' is not recognized as an internal or external command,
operable program or batch file.

'bcdinfo' is not recognized as an internal or external command,
operable program or batch file.


Windows Boot Manager
identifier {bootmgr}
device partition=\Device\HarddiskVolume1
description Windows Boot Manager
locale en-US
inherit {globalsettings}
flightsigning Yes
default {current}
resumeobject {3e1b8fa7-ba84-11e7-a915-922f44d729b0}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30

Windows Boot Loader
identifier {current}
device partition=C:
path \Windows\system32\winload.exe
description Windows 10
locale en-US
inherit {bootloadersettings}
recoverysequence {3e1b8fa9-ba84-11e7-a915-922f44d729b0}
recoveryenabled Yes
flightsigning Yes
allowedinmemorysettings 0x15000075
osdevice partition=C:
systemroot \Windows
resumeobject {3e1b8fa7-ba84-11e7-a915-922f44d729b0}
nx OptIn
bootmenupolicy Standard
bootlog Yes


I don't know any other ways to fix this problem and also can't understand what is the cause of this problem. 😞

Kindly help me find a solution or suggest me a thread which has a permanent fix for this problem. 

Thank You.

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2 Replies
1 Copper

RE: NMI_HARDWARE_FAILURE - Windows 10 does not boot

Has Anyone had this problem before and have found a way to solve it permanently?

Please suggest..

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Community Manager
Community Manager

RE: NMI_HARDWARE_FAILURE - Windows 10 does not boot

Hi nataraj123,

Thanks for posting.

Apologies for the problems you are having with your computer.  From what you are describing, it could possibly be a motherboard problem.  You may wish to troubleshoot  with Dell Tech support, and they can assist you with either replacing or purchasing a new one.

You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm

Dell-Robert P
Social Media Support
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?

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