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matteoswd
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Precision 5510 very slow after updates

Hello,

I have updated my Precision 5510 with:

- Win 10 Pro creator update (installed automatically unfortunately)

- Intel-HD-Graphics-Driver_M56HN_WIN_21.20.16.4664_A10

- nVIDIA-GeForce-GTX-Quadro-graphic-Driver_K2H3H_WIN_22.21.13.8205_A10

- Precision_5510_1.2.29

- ASMedia-USB-Extended-Host-Controller-Driver_M8TKT_WIN_1.16.47.1_A04

Since then the notebook is really really slow (basically unusable).

The CPU frequency doesn't go higher than 0.7GHz.

Things are a bit better since I have reverted back the NVIDIA driver (device manager, NVIDIA GPU, driver, roll back), but still much worse than before the updates and CPU stuck at 0.7GHz.

Where can I find the install files for the previous versions? I am happy to install the previous versions of all the above if I get the install files.

Also why certain updates i.e. the BIOS weren't available from the Dell Command Update, but were available from the Dell Support website based on my service tag?

Thanks and regards,

Matteo

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3 Replies
Community Manager
Community Manager

RE: Precision 5510 very slow after updates

Hi matteoswd,

Thanks for posting.

The previous drivers can be found by clicking on "other versions" from the drop down in the support page:

Image

http://dell.to/2vejG8z


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
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matteoswd
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RE: Precision 5510 very slow after updates

Hi Robert,

thank you for your reply.

Unfortunately there is no "other versions" for BIOS or NVIDIA driver.

Regards,

Matteo

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Community Manager
Community Manager

RE: Precision 5510 very slow after updates

The slowness is probably not caused by the BIOS, however, I was able to find older BIOS drivers using a Google search:  http://dell.to/2vhWlTz

And the NVIDIA drivers here:  http://dell.to/2vir17j


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


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