8 Krypton

Purple Dell OEM Windows 10 Pro 64 bit disc, can't clean install?

Long story short I had a disc come with a new system that I purchased recently. I removed the original drive and installed a black Samsung SSD drive and figures since the PC came with the Dell OEM Windows 10 disc I could install it directly from there instead of installing Window 7, then upgrading to 10 using the media creation tool. My problem was that the setup would not start. I forget the exact error but it said something along the lines of missing partition required for install

I've never had that problem with previous Windows version. Shouldn't I be able to clean install directly from the disc?

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17 Replies
Microfiche
6 Indium

RE: Purple Dell OEM Windows 10 Pro 64 bit disc, can't clean install?

Very similar to issue I ran into possibly.

It is not as simple as it used to be because of the new UEFI BIOS.

Here is what I got from Dell...

How to Install Windows 10 from a Dell Windows 10 DVD

Look in BIOS , if shipped with W7 it is most likely in Legacy mode

1. Boot from the DVD (F12 Menu) (Legacy Option > DVD)

Note: You may experience a delay (1 to 5 minutes) to boot to the Dell Screen with Spinning Circles.

2. Choose English

3. Choose US

4. Choose Troubleshoot

5. Choose Advanced

6. Choose Command prompt

7. In the Command Prompt Window, enter the Command: "diskpart" > Enter

8. Next Command: "list disk"

9. Then: "select disk 0" (0 being the hard drive where the OS should be installed if there are multiple drives)

10. Type "clean"

11. Type "convert GPT"

12. Type "exit" (2 times)

13. Power down the System

14. Restart the system tapping F12 for the BIOS

15. Change the Boot List Option from Legacy to UEFI with Legacy Option ROMS "Enabled"

16. Navigate to Exit and "Exit Saving Changes"

17. Reboot F12

18. Choose UEFI DVD boot option

19. Dell Screen

20. Note: You may experience a delay (1 to 5 minutes) to boot to the Dell Screen with Spinning Circles.

21. Choose English

22. Choose US

23. Choose Troubleshoot

24. Choose Recover from a drive

25. Choose either "Just remove my files" or "Fully clean drive "

26. Dell screen - will show recovering this PC XX%

27. Reboots to W10 when finished

8 Krypton

RE: Purple Dell OEM Windows 10 Pro 64 bit disc, can't clean install?

Wow thanks for the details. I'll have to give that a shot when I get another new PC in my hands. Just last night I though of a workaround and used the Windows 10 media creation tool and made a bootable USB but haven't had a chance to test it out yet. That may work too

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zombieware
1 Copper

RE: Purple Dell OEM Windows 10 Pro 64 bit disc, can't clean install?

Seriously, why is an up grade so complicated?  Seems issues are with all products whether its workstations, servers , laptops or sonicwalls.

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JerryIrons
1 Nickel

RE: Purple Dell OEM Windows 10 Pro 64 bit disc, can't clean install?

Hey Microfiche,

Just wanted to say thanks for posting this, it was very helpful.  You would think the "reset my computer" would be the correct course of action but as you probably know that just sends you into "unable to find partition" ***.  

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infernolab
1 Copper

RE: Purple Dell OEM Windows 10 Pro 64 bit disc, can't clean install?

THANK YOU, MICROFICHE!!!

I spent about a week trying to figure this out. I even engaged Dell Support, who didn't know about this & didn't get me too far in my installation efforts.

I finally found this thread when searchign on "Dell VM3V3" in Google.

I just got a Precision 7510 workstation laptop. It had Win 7 Pro on it. I figured I'd wipe it clean & install Win 10 Pro on it before setting it up & installing all my software. I have an external USB optical drive & the computer came with the purple VM3V3 disc: "Dell. Operating System. Already installed on your computer. Windows 10 Pro. 64-bit. Use this disc only to reinstall the operating system on a Dell computer. This disc is not for the reinstallation of programs or drivers..."

I kept using the Reset menu selection & always ended up with "Unable to reset your PC. A required drive partition is missing." Except for the 1 time I instead got "There was a problem resetting your PC." No more helpful a message than the other was. I tried all sorts of cleans, formats, disk partition utilities, you name it. I learned so much about the Diskpart program this past week!

The magic steps in your instructions seem to be #11 & #24. I never saw "convert GPT" in the dozen or so other guides I found online, & "Recover from a drive" didn't seem like the correct selection because I had removed the *recovery* partition from the SSD & wasn't really *recovering* my OS so much as installing a brand new different one...

After following these steps, I had to get the Wi-Fi driver from Dell & install that manually, then the rest of the Device Manager issues went smoothly. Windows 10 is still doing a few giant updates, as expected from using an oldish installation disc, but all is progressing properly.

*[I added a few comments to your instructions in brackets below.]

1. Boot from the DVD (F12 Menu) (Legacy Option > DVD)

Note: You may experience a delay (1 to 5 minutes) to boot to the Dell Screen with Spinning Circles.

2. Choose English

3. Choose US

4. Choose Troubleshoot

5. Choose Advanced

6. Choose Command prompt

7. In the Command Prompt Window, enter the Command: "diskpart" > Enter

8. Next Command: "list disk"

9. Then: "select disk 0" (0 being the hard drive where the OS should be installed if there are multiple drives)

*10. Type "clean"  [I chose "clean all" here to completely wipe the hard drive, for added security, as I bought my machine new from an eBay seller instead of from an established store.]

11. Type "convert GPT"

12. Type "exit" (2 times)

13. Power down the System

*14. Restart the system tapping F12 for the BIOS [Note that BIOS is accessed via F2, not F12, on my 7510. F12 brings up a one-time-only boot menu.]

15. Change the Boot List Option from Legacy to UEFI with Legacy Option ROMS "Enabled"

16. Navigate to Exit and "Exit Saving Changes"

17. Reboot F12

*18. Choose UEFI DVD boot option [Note that this was a lengthy alphanumeric gobbledygook entry in my UEFI menu, named after my external optical drive.]

19. Dell Screen

20. Note: You may experience a delay (1 to 5 minutes) to boot to the Dell Screen with Spinning Circles.

21. Choose English

22. Choose US

23. Choose Troubleshoot

24. Choose Recover from a drive

25. Choose either "Just remove my files" or "Fully clean drive "

26. Dell screen - will show recovering this PC XX%

27. Reboots to W10 when finished

*28. [Expect to do lots of Windows updates after getting internet connectivity!]

Thanks,

-Jason

Soupy01
1 Copper

RE: Purple Dell OEM Windows 10 Pro 64 bit disc, can't clean install?

Thank you for posting these steps. I had been working on this for some time when I stumbled across your posting. Every step was accurate and this solution worked like a charm. Thank you!

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falhart
1 Copper

RE: Purple Dell OEM Windows 10 Pro 64 bit disc, can't clean install?

Seriously thank you. Got me out a bind also.

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Dereth
1 Copper

RE: Purple Dell OEM Windows 10 Pro 64 bit disc, can't clean install?

My first ever post on Dell support forums.

Microfiche, I'm just here to thank you for a solution that finally works! 😄

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mdford1973
1 Copper

RE: Purple Dell OEM Windows 10 Pro 64 bit disc, can't clean install?

Microfiche, you rock! Thanks for the detailed instructions!

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