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gdamiano
Copper

RE: Sleep Mode Always Results in an Unexpected Shut Down

Hi, I am experiencing a similar issue. My XPS 9560 crashes after it stays in sleep mode for a while. I assume the crash is triggered when the laptop goes from sleep mode to hibernation mode. This problem existed since Ii bought the laptop almost 2 months ago.

Hope somebody will find a fix.

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1 Reply
Mary G
Diamond

RE: RE: Sleep Mode Always Results in an Unexpected Shut Down

Open Power Options, Additional settings, change power plan settings and turn off hibernation to test your theory. Make other changes to the settings if necessary.

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