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RE: Sleep Mode Always Results in an Unexpected Shut Down
Hi, I am experiencing a similar issue. My XPS 9560 crashes after it stays in sleep mode for a while. I assume the crash is triggered when the laptop goes from sleep mode to hibernation mode. This problem existed since Ii bought the laptop almost 2 months ago.
Hope somebody will find a fix.
Mary G
2 Intern
2 Intern
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July 28th, 2017 08:00
Open Power Options, Additional settings, change power plan settings and turn off hibernation to test your theory. Make other changes to the settings if necessary.