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19 Posts
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1697
Sleep glitch in Inspiron I5559
Hello,
This Windows 10 laptop has trouble awakening from sleep. My understanding is that it should wake up when I press any key or move my bluetooth mouse, but these don't work. Clicking the touchpad or pressing the power button are the only ways to wake it up. I've been through all the settings to no avail. Any thoughts?
Thanx,
Ron
Top Flight Tech
4 Posts
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November 20th, 2016 12:00
Have you tried..
Windows 10 Search->Mouse properties->Additional mouse options
Hardware tab->Properties
Change Settings Button->Power Management Tab
Check "Allow this device to wake the computer
Ron49
19 Posts
0
November 20th, 2016 15:00
There is no Power Management tab inside the Change Settings button. Is this the source of my problem? --rjs
Ron49
19 Posts
0
November 21st, 2016 13:00
Hello? Are you there?
Ron49
19 Posts
0
November 26th, 2016 08:00
I guess not. Hey, thanks for nothing.