dabeast009
1 Copper

Unable to clean install Windows 10 on Alienware 15R2

Hello There,

I am unable to clean install Windows 10 on my Alienware 15R2. 
The Dell provided system image doesn't work and the one downloaded from Microsoft comes back with an installation error "Windows cannot install required files. Make sure all files required for installation are available, and restart the installation. Error code: 0x8007045D"

I am clueless guys. Any help is appreciated. 

Thanks,
Ricky

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2 Replies
Saltgrass
4 Ruthenium

RE: Unable to clean install Windows 10 on Alienware 15R2

The error seems to indicate a device I/O error.  Could you go over your exact procedure and where you got the install media?

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XPS 2720, Inspiron 17 7779, Inspiron 15 7567, XPS 13 9365, Inspiron 1545, TB16 Dock

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Moderator
Moderator

RE: Unable to clean install Windows 10 on Alienware 15R2

Thank you for your message.


What happens when you install OS through the Dell image, is there any error code?


Did you download the OS from the support site?


Please click on my Dell username & send a private message with the service tag, registered name & email address.

Dell-SreejithR
Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
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