I'm having issues with sleep and shutdown after I upgraded to Windows 10, the Dell Studio XPS 8100 won't go to sleep. The screen turns off, but the power LED stays on and the fan as well.
Any solution for this problem?
I found your Dell Support site...
However, the drivers & downloads there seem to be Win 7 only & the most recent date I've seen is 2014. Also, none of the articles are mentioning your problem. I'm thinking, maybe have the page detect your current configuration. Then it may have drivers & articles that could help...
But post a plan first for us to examine & comment. What I hope you see is a fix that addresses the issue.
I wonder, in Device Manager, under System Devices, do you have Intel Management Engine Interface? D-Clk it, & report its version. There is a thread here in which that is described as the culprit for a similar sounding problem...
Some say to disable it; some say replace it. Read it, & post a plan.
Thank you for writing to us!
We would ask you to update the BIOS to the latest version,also update the chipset drivers.Check the Power Management setting .
Also check if all the updates are installed on the system.
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