trying to open dell help and support.exe' gets this dialogue box -
After a few attempts, Dell Help & Support failed to connect to the service. Do you want to quit?''
Thank you for writing to us!
We would suggest check if there an updates(windows) pending and kindly run all the updates .If that doesnt help re-installed Dell help .
The link below will help install the latest version :
Kindly private message the service tag and email address.
Social Media Support
I've gotten a PC and a Laptop from dell, and this has program as had the error described above out of the box. The link you reference is for a version 4 revs below whats installed.