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1 Copper

outdated recovery tool

https://www.dell.com/support/home/us/en/04/Drivers/OSISO/recoverytool

This tool downloads old Windows 10 that is dated back to 2015 and it does not contain all cumulative Windows updates. After the installation of Windows 10, I had to do Windows update that took more than 4 hours to download all updates. It would be greatly appreciated if you could include all updates in the recovery tool ASAP.

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7 Replies
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5 Rhenium

Re: outdated recovery tool

Have you ever tried making a Windows 10 recovery drive?  If you know a recovery drive is possible, is there still some reason you want to use an out of date recovery media?

_____________________________________
XPS 9365, Inspiron 7567 Gaming, Inspiron 7779, XPS One 2720
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7 Thorium

Re: outdated recovery tool

The problem is that the Dell OS recovery Tool creates out of date Recovery Media. The Windows 10 Media Creation Tool will give you up to date Windows 10 Installation Media:

http://dellwindowsreinstallationguide.com/windows-oem-faqs-and-downloads/#V1709Clean

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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8 Krypton

Re: outdated recovery tool

Dell is working on an updated OS Recovery tool.  I just did some Beta testing for them today.  I have no info on when the new procedure will be implemented.  

 



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with Gigabyte Designare Z390,  i7 8700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.6 Pro Recordng Studio Software.

Dell S2719DGF Monitor

Member of Nashville based R.O.P.E.

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1 Copper

Re: outdated recovery tool

@Saltgrass Yea. My laptop got upgraded to SSD from HDD and I've copied the recovery drive to SSD and it did not work well due to driver issue. I've googled around and people had this same issue. I was not aware that the tool is outdated at that time.

@Philip_Yip Thanks for the link!

@fireberd Thanks for the update. Much appreciated.

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1 Copper

Re: outdated recovery tool

Hi,

Will the updated recovery tool cater for machines like a Dell Precision which shipped with Win7 Pro but now runs Creators Edition? Or will it only restore Windows 7?

 

Thanks

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7 Gold

Re: outdated recovery tool


@Timmaaahwrote:

Hi,

Will the updated recovery tool cater for machines like a Dell Precision which shipped with Win7 Pro but now runs Creators Edition? Or will it only restore Windows 7?

 

Thanks


Recovery tool works with the recovery partition on the PC's hard drive.

If the PC came with Windows 7 Pro that is what will be recovered.

If the PC came with Windows 8 that is what will be recovered.

If the PC came with Windows 10 that is what will be recovered.

 

 

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1 Copper

Re: outdated recovery tool

Thanks - in other words, the utility is not useful if you've had a HDD replacement.

 

 

 

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