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2 Bronze

"The update installer operation is unsuccessful" - Windows 10 64bit on Inspiron 15 (5547, Early 2014)

Hi

I recently installed Windows 10 Enterprise Eval build 10240 (64bit) on my Inspiron 15 (5547, Early 2014) but when I try to install drivers all drivers give me this error: "The update installer operation is unsuccessful".

Without drivers laptop is useless and I am in so much trouble.


So please fix your drivers for Inspiron 15 (5547) and check them on same laptop with same version of windows before uploading on your database.

Thanks

Jamshaid

14 Replies
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2 Bronze

RE: "The update installer operation is unsuccessful" - Windows 10 64bit on Inspiron 15 (5547, Early 2014)

I upgraded my window to Windows 10 pro but error is still exists.

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7 Thorium

RE: "The update installer operation is unsuccessful" - Windows 10 64bit on Inspiron 15 (5547, Early 2014)

What driver are you trying to install in particular and what hardware IDs do you have?

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-...

Also the size of the downloaded driver, in case its an incomplete download. 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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2 Bronze

RE: "The update installer operation is unsuccessful" - Windows 10 64bit on Inspiron 15 (5547, Early 2014)

unknown device:
Hardware IDs:
PCI\VEN_8086&DEV_9C22&SUBSYS_06401028&REV_04
PCI\VEN_8086&DEV_9C22&SUBSYS_06401028
PCI\VEN_8086&DEV_9C22&CC_0C0500
PCI\VEN_8086&DEV_9C22&CC_0C05

Audio Driver: size: 317MB
Hardware IDs:
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10280640&REV_1000
HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10280640

Blue tooth: Size: 97.7MB
Hardware Ids:
USB\VID_8087&PID_07DC&REV_0001
USB\VID_8087&PID_07DC

Dell Touchpad Driver: Size: 31.9MB
Hardware Ids:
HID\VEN_DLL&DEV_063E&Col01
HID\DLL063E&Col01
HID\*DLL063E&Col01
HID\VID_06CB&UP:0001_U:0001
HID_DEVICE_SYSTEM_MOUSE
HID_DEVICE_UP:0001_U:0001
HID_DEVICE

Intel Dual Band Wireless-AC 3160 Driver: Size:207MB
Hardware Ids:
PCI\VEN_8086&DEV_08B3&SUBSYS_84708086&REV_83
PCI\VEN_8086&DEV_08B3&SUBSYS_84708086
PCI\VEN_8086&DEV_08B3&CC_028000
PCI\VEN_8086&DEV_08B3&CC_0280

I downloaded Display drivers directly from intel and amd's websites. So they are working.

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RE: "The update installer operation is unsuccessful" - Windows 10 64bit on Inspiron 15 (5547, Early 2014)

i am facing same error in my every driver... using windows 10 home single laguage, 64 bit.....please inform me if you fing the solution... <ADMIN NOTE: Email id removed per privacy policy>

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7 Thorium

RE: "The update installer operation is unsuccessful" - Windows 10 64bit on Inspiron 15 (5547, Early 2014)

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2 Bronze

RE: "The update installer operation is unsuccessful" - Windows 10 64bit on Inspiron 15 (5547, Early 2014)

Thank you Philip for your help.

Only first 4 drivers are working correctly other drivers (Realtek Audio, Realtek Ethernet, Intel 3160, Intel BT, Dell Touchpad Driver) are still giving the same error.

Actually problem is in extraction process these drivers are not correctly compressed in .EXE format.

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7 Thorium

RE: "The update installer operation is unsuccessful" - Windows 10 64bit on Inspiron 15 (5547, Early 2014)

What file sizes are all your downloads?

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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2 Bronze

RE: "The update installer operation is unsuccessful" - Windows 10 64bit on Inspiron 15 (5547, Early 2014)

I solved the problem.

I use "universal extractor" to extract .EXE files correctly. Once these files are correctly extracted I simply click on "setup" and install all drivers.

Thank you Philip for your time and effort.

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1 Copper

RE: "The update installer operation is unsuccessful" - Windows 10 64bi

I'm using Windows 10 Pro on my Dell Inspiron 15- 3542. My wireless driver gets disabled randomly. Now, I'm trying to install Dell update package for Wireless driver but it shows " The update installer operation is unsuccessful."

Help me!!!

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