dorilynn
1 Copper

screen flicker after windows 10 update

hello, I have a dell inspiron 3650, since the last update from Microsoft  in November the screen flickers. I have read some other posts and have turned off windows reporting and problem reporting. I can get into task manager. its not a black screen, back round is there but no icons. some times it will stop ,icons there but nothing works. did get to dells sight and did update program, new video driver, bios. don't really want to wipe drive, any help would be great

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5 Replies
ieee488
6 Gallium

RE: screen flicker after windows 10 update

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dorilynn
1 Copper

RE: screen flicker after windows 10 update

can't get to those screen windows start button doesn't work left or right click

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ieee488
6 Gallium

RE: screen flicker after windows 10 update

Can you connect an external monitor?

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dorilynn
1 Copper

RE: screen flicker after windows 10 update

it is a desktop and yes I hooked to another hdmi, same thing

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ieee488
6 Gallium

RE: screen flicker after windows 10 update

If you cannot see the screen to roll it back, Microsoft does not appear to give you much choice.

Next time, create a system image of the hard drive before any Microsoft update using a 3rd-party software.

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