very slow

Hi,

Thank you for writing to us!

Kindly check the following :

1-Run a Computer Diagnostic

2-Check Air Vents

3-Start the computer.

Tap F8 on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)

Select Safe mode with Networking and press Enter.

Log on as the administrator or as a user with administrative access.

4-Increase virtual memory allocation

Increasing the virtual memory allocation may increase system performance provided you have sufficient available free space on the hard drive.

Right-click the Start button to open the Preferences menu, then click System.

In the System window, note the amount of RAM installed in your system, then click Advanced System Settings. The System Properties window opens.

Under the Performance section, click the Settings button. The Performance Options window opens.

Click the Advanced tab then, click the Change button. The Virtual Memory window opens.

Uncheck the box for the Automatically manage paging file size for all drives option.

Click Custom size radio button.

In the Initial size field, type the amount of RAM that your computer has, in megabytes. (EXAMPLE: 4 GB of RAM equals 4096 megabytes.)

In the Maximum size field, enter up to three times the amount of RAM installed in your computer. (EXAMPLE: 4 GB of RAM installed 4 x 3 = 12. Then 12 x 1024 = 12288 megabytes.)

Click the Set Button Then Click OK, OK, OK to close all the Windows and restart your system for the changes to take effect.

5-Perform a Clean Boot in Windows

Kindly private message the service tag and email address.

Thanks

Robin