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August 10th, 2015 19:00

Cannot restore Windows 8 on my new SSD

Hello all,

I have had installed a new 500GB SSD on my Inspiron 14Z 5423.

I tried to use de USB-drive I created three months ago with Dell Backup and Recovery to recreate and rebuild the software (clean) on my laptop.

However the thing does not want to work, among others I get a 0xc0000001 message. does this mean that the USB-disk is corrupt ? I also tried it with a SATA-cable using the old HD linked via USB. Is this caused because the SSD is built in "and the recovery drive deos not know that" ?

Since I cannot do anything with my laptop I cannot recreate the USB recovery disk, I assume a recovery disk from another Dell (XPS12) will not work because it is a different machine, is that correct ?

Would a Windows.ISO burned to a DVD work ? I have a DVD station in my laptop.

Please advise.

Kees

4 Operator

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6.4K Posts

August 10th, 2015 20:00

:emotion-2:

Click on the link below, hopefully it help.....

windows.microsoft.com/.../create-reset-refresh-media

6 Posts

August 14th, 2015 19:00

Thank you,

So far I have been able to reinstall Windows 8.1 as per instructions.

Windwos 10 will be a separate step.

Kees

7 Technologist

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16K Posts

August 15th, 2015 18:00

Great, thanks for letting us know. [Y} You have about 11.5 months to carry out the free upgrade to Windows 10. :)

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