Hi, it's been about 6 months since I last contacted Dell.
Essentially you tell them their software does not work and to send you recovery media.
There should not be a problem.
I have recently bought dell 3521 and accidentally the OEM partition got delete also I have not taken any backup iso, could you please tell me any way so that I could factory reset my system.
PLEASE CALL ME FOR HELP MY DELL WINDOWS HAS BEEN CRUPT SO I AM UNABLE TO USE YOUR LISENCE WINDOWS SO KIM\NDELY HELP ME BY A CALL ONLY ONE CALL PLESE
Tiene el Recovery USB?
Si lo tiene, aprenda el computador y clique la tecla para opciones para empezar. Por ejemplo, con un Dell es f12. Escoja el USB y siga las instructiones.
Ojala que este ayude a ud.