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1 Rookie

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17 Posts

77855

January 10th, 2013 16:00

Dell GX-620 and Microsoft Windows 8

I have a GX-620 and have been trying to get windows 8 installed on it...

The MS compatibility wizard says that everything (apps) should work, but 2 or 3 may need to be re-installed...

However, I can't get Win8 to install...

I select download updates and it does... Then it says that windows is restarting, please wait... after a minute or two a box appears saying sorry, something went wrong (but, it doesn't say what)...

I've tried a few times... if it doesn't actually restart, that's all it does, restart, and restart, and restart... finally, after restaring five or six times it says that windows cannot install on this computer and that it's resetting everything to original condition... which halfway works...

I've tried 3 different GX-620's... two with XP pro... and one with Vista (all 32 bit)...

All with the same results... Windows 8 will not install on them...

I, of course, will appreciate any constructive help that can be offered...

Thanks in advance... please, let me know if I left out any important information...

System Specs on the Vista machine:

Intel Pentium D 945 (Presler 65nm)

8GB DDR2 RAM

MB: 0HH807

GeForce 6200 (256MB)

640GB HD

SoundMax Int. Audio

MS Vista Home Premium 32-Bit SP2

6 Professor

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8.8K Posts

January 10th, 2013 22:00

Are you clean-installing or upgrading?

1 Rookie

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17 Posts

January 11th, 2013 03:00

Upgrading :emotion-1:

7 Posts

January 11th, 2013 03:00

There has to be something else going on with the install. I have a GX620 and Win8 Pro installed fine. Infact im on it typing this right now.  How are you installing?(CD Rom,Install Wizard Etc..) BTW,has to be a Clean install going from WinXP, will only upgrade if coming from Win7. Dont worry,Win8 reconized all the hardware with no problems. Dont forget to backup any files(music,pictures,videos) or you'll loose them all.

1 Rookie

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17 Posts

January 11th, 2013 07:00

I tried to install with CDROM, Install wizard, compatibility wizard -> install wizard, usb flash drive... I've tried and tried and tried... Attempting from compatibility wizard restarts the computer and it stops when the four blue windows appear... the little swirling circle beneath the windows NEVER appears...

It is very good to know that Windows 8 Pro will work on a GX620...

Since that is the case, I will continue to explore other options for installing it...

However, if anyone has anymore suggestions as to why this may be happening or how I can get around it, I would greatly appreciate it... Thanks...

9 Legend

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47K Posts

January 11th, 2013 09:00

You have non admin account or malware or some other issue.  

The DOWNLOAD Version or even the upgrade DVD sits on the 4 blue square windows screen

for a VERY VERY LONG TIME but it does eventually work. Windows 7 and 8 are DVD and therefore REQUIRE a good DVD Drive.

There are ZERO issues  for installing Windows 7 AND

other than the NX Bit requirement for Windows 8 on a GX620. Its a non issue.

In CMOS under security the NX Bit is called (Execute Disable Bit). 

This option DOES NOT SHOW For OLD versions of the bios and or

if the processor DOES NOT Support it. 

ALL VERSIONS of the Pentium D processor support this and therefore work with windows 8.

Bios A11 should probably be done BEFORE trying it however.

The Soundmax driver comes from Microsoft Catalog.


Most of the hardware uses Native Windows 7 Drivers with the exception of the Audio Codec.

http://www.dell.com/content/topics/global.aspx/solutions/en/winvista_faqs_rel?c=us&l=en&cs=prem#faq06

  1. Dell will qualify Windows Vista for Basic Windows Vista functionality on the following OptiPlex legacy platforms: OptiPlex GX620, GX520, GX280, SX280, GX270, SX270, 210L and 170L
  2. Dell will qualify Windows Vista for Basic Windows Vista functionality on the following Latitude legacy platforms: D800, D600, D400, D410, D505, D810, D610, D510, X300
  3. Dell will qualify Windows Vista for Basic Windows Vista functionality on the following Dell Precision Workstation legacy platforms: Dell Precision Workstation 360, 470, 650, 370, 380, 670, M60, M70, M20

To run the premium versions of Windows Vista, including the Windows AeroTM  user interface, PC's should be configured with at least 1GB system RAM and 128 MB graphics memory.

To help further optimize the Windows Vista experience Dell recommends 2 GB dual-channel (2-DIMMs) system RAM, a Dual-Core processor, a 7200 rpm Hard Drive and at least a 256 MB discrete graphics card.

ASUS EAH6450 Silent/DI/1GD3(LP) Radeon HD 6450 1GB works in all models EXCEPT The USFF because the USFF has no expansion slots.

Asus EAH5450 SILENT/DI/1GD3(LP) Radeon 5450 Graphic Card - 650 MHz Co…

DirectX June 2010 is also Highly Recommended.

Download DirectX Redist (June 2010) from Official Microsoft ...

Download file, Extract to a folder,  RUN DXSETUP.EXE as Administrator.

Even if its AGP, it still might be supported under Windows 7 (Via Legacy Drivers),

what you need to meet are the minimum video requirements which 128 MBs of Video RAM along with being DirectX 9 compliant.

The Analog Devices AD198X codec does have WHQL drivers from the Microsoft Catalog.

Architecture: X86
Classification: Drivers
Supported products: Windows 7 , Windows 8
Supported languages: all
Company: Analog Devices
Driver Manufacturer: Analog Devices, Inc.
Driver Class: Sound
Driver Model: SoundMAX Integrated Digital Audio
Driver Provider: Analog Devices
Version: 5.12.1.7010
Version Date: 10/31/2006
Company: Analog Devices
Driver Manufacturer: Analog Devices, Inc.
Driver Class: Sound
Driver Model: SoundMAX Integrated Digital Audio
Driver Provider: Analog Devices
Version: 5.12.2.7010
Version Date: 10/19/2006

microsoft catalog Analog Devices 5.12.1.7010   32 BIT

catalog.update.microsoft.com/.../ScopedViewRedirect.aspx

microsoft catalog Analog Devices 5.12.2.7010   64 BIT

catalog.update.microsoft.com/.../ScopedViewRedirect.aspx

pci\ven_8086&dev_266e&subsys_01a11028
pci\ven_8086&dev_24d5&subsys_01761028
pci\ven_8086&dev_27de&subsys_01bc1028
pci\ven_8086&dev_24d5&subsys_01741028
pci\ven_8086&dev_24d5&subsys_01681028
pci\ven_8086&dev_24d5&subsys_01561028
pci\ven_8086&dev_266e&subsys_01791028
pci\ven_8086&dev_24d5&subsys_03021028
pci\ven_8086&dev_24d5&subsys_019d1028
pci\ven_8086&dev_27de&subsys_01ad1028
pci\ven_8086&dev_266e&subsys_01811028
pci\ven_8086&dev_24d5&subsys_01621028
pci\ven_8086&dev_266e&subsys_01901028
pci\ven_8086&dev_266e&subsys_01991028
pci\ven_8086&dev_266e&subsys_01771028
pci\ven_8086&dev_24d5&subsys_01691028
pci\ven_8086&dev_24d5&subsys_01511028
pci\ven_8086&dev_24d5&subsys_01d51028
pci\ven_8086&dev_24d5&subsys_01571028
pci\ven_8086&dev_266e&subsys_017b1028
pci\ven_8086&dev_24d5&subsys_017a1028
pci\ven_8086&dev_266e&subsys_01751028
pci\ven_8086&dev_266e&subsys_01781028
pci\ven_8086&dev_24d5&subsys_01541028
pci\ven_8086&dev_24d5&subsys_01551028

Supported Update IDs

03ae3b46-f06f-4f4f-b76a-4c960993b94c
06362563-621c-4630-87aa-1213f176df1f
0cf8bc26-892f-42fc-8757-a2dd83738b4a
11c08435-a2d1-4463-b5b9-43376f56de76
14b19087-24fb-4a67-bdef-00045f0c5c8a
1958c05a-2a61-4acc-bed9-cfa612946126
1e4ec816-d9f6-44b4-af7f-e3f12e395466
1f85a63a-592b-4929-ab13-404a36f8eb4f
285f6780-afaf-4ad6-b9af-64c0ef376a4d
33065cca-c120-430d-b764-5ece296e6a5e
3d594402-0ce5-4e3f-8cb7-4d41fa14e17a
4016e98b-38d6-45dc-aa96-e5c6c4b8afa5
41fc584a-ba80-4eea-960a-f33ff764f2d7
53899004-f959-4e14-9f10-8a0f0c0914ba
542a4956-c6e3-4279-a19b-00c55045a949
584ec490-d422-42c6-a71c-f1c9967953b7
6864f06b-1677-41bb-be75-1aba02a61dd0
6c81fed7-57a9-4d9e-b239-2f8679b43cae
723320af-da7b-4217-a0ac-b047612382a0
7f98d187-abc6-40cc-bb47-0d89c690c89f
89886cd9-dbd2-49cf-9d81-41dfd2e3c4e5
bf0b1225-20cf-4be7-a0f6-d854183780f1
c3eb318a-fe4f-4e0c-8ef9-56a56e2cac48
c8cf0039-d33e-4bc4-991a-f9e1363d4660
cf699d9c-8ea7-4b14-b5df-29ee34d023b0
VISTA Drivers

R145551.EXE         32 BIT

R145149.EXE          64 BIT

BIOS - BIOS

Description Importance Version Released Supported OS Download
Dell OptiPlex System BIOS, A11
Dell OptiPlex GX620 A11 System BIOS
Optional A11 12/5/2006 BIOS

Chipset - Driver

Description Importance Version Released Supported OS Download
ST Microelectronics Trusted Platform Module, v.1.00.04.15 , A00
ST Microelectronics driver XP32 & XP64
Optional 1.00.04.15 8/12/2009 Windows XP
Windows XP x64
Windows 2000
Intel Chipset Software Installation Utility, v.8.0.0.1009, A18
Software support for Intel Chipsets.
Urgent 8.0.0.1009 6/25/2008 Windows XP
Windows 2000
Windows XP x64
Intel Chipset Software Installation Utility, v.8.1.1.1010, A01
Software support for Intel Chipsets.
Recommended 8.1.1.1010 1/22/2007 Windows Vista 64-bit
Windows Vista 32-bit
Intel 82945G Express Chipset Family

http://downloads-us.dell.com/video/R140545.EXE

DirectX 9 graphics device with WDDM 1.0 driver

32 Bit Vista graphics driver for Intel 945G Graphics controllers.
64 Bit Vista graphics driver for Intel 945G Graphics controllers.


Report Unresolved Customer Service Issues here:

Dell - Unresolved Customer Service Issues

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating.


1 Message

December 25th, 2013 06:00

My Dell D610 is compatible with Windows 8.1 and Office 2013, but it lacks video controllers. I tried with "Intel(R)915GM-GMS910-GML Win7" but it is unacceptable. Why don't your technicians build up some video controllers that may help poor users keep using "old-but-not-bad" Dell D610?

Looking forward to having VIDEO CONTROLLERS FOR DELL D610 on Windows 8 & 8.1 soon.

9 Legend

 • 

16.1K Posts

December 25th, 2013 18:00

My Dell D610 is compatible with Windows 8.1 and Office 2013, but it lacks video controllers. I tried with "Intel(R)915GM-GMS910-GML Win7" but it is unacceptable. Why don't your technicians build up some video controllers that may help poor users keep using "old-but-not-bad" Dell D610?

Looking forward to having VIDEO CONTROLLERS FOR DELL D610 on Windows 8 & 8.1 soon.

You won't. Dell drivers are predominantly rebundled drivers from the component manufacturers.

For instance all the Intel Drivers are made by Intel and then slightly modified by Dell.

The 915 GM does not have a proper Windows 7 driver just a Windows XP driver. For Windows Vista, HP modified a driver slightly so it installed in Vista and it also works with Windows 7 however does not fully support Aero in either case. For Windows 8.0/8.1 this driver is rejected for more details see here:

http://www.eightforums.com/graphic-cards/15348-intel-mobile-r-910-915-drivers-windows-8-a.html

 

 

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