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February 6th, 2014 07:00

Dell Inspiron 3537 , can't install 1705 wireless and bluetooth drivers on Windows 8.1 pro

Hey guys,

I just bought a Dell Inspiron 3537 with 500 gb hard drive capacity, 4 GB RAM, no graphics card and came with UBUNTU as its OS. So I made a clean install of Windows 8.1 pro myself.
All the drivers that have been provided by the site installed perfectly, except for the 1705 wireless and bluetooth driver :/ Please help !!
It says that the driver isnt for my platform .. wth :@
I even tried checking my drivers via Intel and it says that it doesnt recognize my wireless card.

7 Technologist

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16K Posts

February 6th, 2014 07:00

Dell Wireless 1705 is not an Atheros Card therefore the Intel download centre will say its an unrecognised device. Follow the instructions here and provide the hardware IDs for your wireless card as sometimes the Dell Service Tag gives the wrong drivers:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/

Does it match:

PCI\VEN_168C&DEV_0036
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280

If so try this driver

8.1×86, 8.1×64: http://ftp.dell.com/FOLDER01839309M/2/Network_Qualcomm_W8.14_X03_A01_WiFi_BT_Setup-858XX_ZPE.exe 10.0.0.278

2 Posts

February 6th, 2014 08:00

Let me try this and i'll get back to you :)

April 18th, 2014 05:00

That driver works like a charm. Problem solved. Thanks for your help! 

April 21st, 2014 12:00

will this driver work for the following hardware ids ?

PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280

the first is absent in mine..rest is same..

7 Technologist

 • 

16K Posts

April 21st, 2014 14:00

will this driver work for the following hardware ids ?

PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280

the first is absent in mine..rest is same..

Yes its the same.

April 21st, 2014 14:00

i actually have the same issue as siddiqui

but now the wifi is perfect

however, on the FTP site,it was a little trouble searchig for the drivers ?

can u please tell me the other drivers for my machine...? (dell inspiron 3537 i5 win 8 64 bit 6gb ram 750gb hdd)

even i had ubuntu preloaded & installed win 8 after purchase,it was a pain to get the wifi working...

please tell me the remaining drivers if u can...

u r very kind..

thanks in advance

7 Technologist

 • 

16K Posts

April 21st, 2014 23:00

BIOS:

http://ftp.dell.com/FOLDER01774535M/1/5537A06.exe

See here: http://dellwindowsreinstallationguide.com/updating-the-bios/

Then ensure you have Windows 8.1 with Update 1 and not Windows 8.0. You will notice if you have Windows 8.1 if the start button is back but can check in the system properties.

http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/upgrading-to-windows-8-1-from-windows-8-0-via-the-microsoft-store/

Windows 8.1 Update 1

http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/obtaining-the-latest-service-packsbuilds-of-internet-explorer/windows-defender-latest-definition-and-enabling-microsoft-net-framework-in-windows-8-1/

Intel Chipset Device Software:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=816&DwnldID=20775&keyword=intel+chipset+Software+Installation+Utility&lang=eng

Intel Management Engine Interface:

http://ftp.dell.com/FOLDER01972225M/1/Chipset_Driver_KV645_WN_9.5.24.1790_A02.EXE

Intel Rapid Storage Technology:

http://ftp.dell.com/FOLDER01781442M/1/Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01.EXE

Card Reader:

http://ftp.dell.com/FOLDER01972125M/1/Chipset_Driver_6K47T_WN_6.2.9600.39054_A01.EXE

Intel Video:

http://ftp.dell.com/FOLDER01762710M/8/Video_Intel_W84_A01_Setup-Y3FHH_ZPE.exe

You may also have AMD Video

HD8850M/8870M:

http://ftp.dell.com/FOLDER01712273M/6/Video_AMD_W8.14_X01_A00_Setup-6GGGM_ZPE.exe

HD8670M:

http://ftp.dell.com/FOLDER01712106M/5/Video_AMD_W8.14_X01_A00_Setup-C50TD_ZPE.exe

Check display adapter hardware IDs to be sure:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/

Touchpad:

http://ftp.dell.com/FOLDER01762461M/8/Touchpad_Synaptics_W8.14_X00_A01_Setup-X8HNX_ZPE.exe

Ethernet:

http://ftp.dell.com/FOLDER01699932M/18/LAN_Realtek_W8.1_X01_A00_Setup-TPMMF_ZPE.exe

Audio:

http://ftp.dell.com/FOLDER01700867M/18/Audio_Realtek_W8.14_X01_A00_Setup-5F22P_ZPE.exe

Quickset:

http://ftp.dell.com/FOLDER01691891M/1/Application_VMMNJ_WN_10.15.021_A00.EXE

Airplane Mode Switch:

http://ftp.dell.com/FOLDER01646912M/77/AirplaneMode_W81_x64_1.4.1_ZPE.exe

Finally see here:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/driver-installation/

In particular the video at the end as you want to make sure all drivers are installed and not just extracted.

1 Message

April 27th, 2014 22:00

I couldn't make my bluetooth headset Philips SHB9100 work after i upgraded to Windows 8.1 (Windows 8 was working fine).
Now with this driver works. Thank you very much natakuc4!
Worked on Inspiron 14R 5437-A40 by the way.

3 Posts

September 11th, 2014 21:00

Does it work on Windows Server 2008???

I've the same HardwareID.

April 3rd, 2015 03:00

I have the same problem as siddiqui.

My hardware IDs for Wireless card are listed :

PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_020C1028
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280

the driver is exactly in http://ftp.dell.com/FOLDER01839309M/2/Network_Qualcomm_W8.14_X03_A01_WiFi_BT_Setup-858XX_ZPE.exe  for Windows 8.1 as answered by natakuc4

Many thankshttp://ftp.dell.com/FOLDER01839309M/2/Network_Qualcomm_W8.14_X03_A01_WiFi_BT_Setup-858XX_ZPE.exe

7 Technologist

 • 

16K Posts

April 3rd, 2015 05:00

5 Posts

September 23rd, 2015 04:00

am using 3537 i5 6gb ram windows7 6k bit

i tired all your options from the beginning but no use.

help me

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