Laptop is stuck in " preparing automatic repair" and never completes process . Unable to access recovery partition. Purchased Recovery USB key from Dell and booted to USB recovery key. Got the " Loading Files" message and then the Windows logo and the rotating circle . It stays in that mode for hours with no change., Could someone please help. Had a session with Dell technical support but they had to issue a refund after they could not solve the issue. Diagnostics came up good.
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Selective boot up in BIOS
cmd( command prompt) to open and check
chkdsk /r c:
chkdsk /r d:
chkdsk /r e:
chkdsk /r f:
then let repair go through again and should be stopped
kindly let us know if this help ,
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