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John B Murphy
1 Copper

RE: Download Windows 8.1 .iso

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For us with an OEM Windows 8 and have upgraded to 8.1 via the Store there is no way of obtaining an image of 8.1. I have upgraded Win 8 to 8.1 twice and both installations eventually became unreliable with OS File errors.  You need a key to download an image and the OEM one does not work so Microsoft are out and according to my communication with Dell they do not yet have an image for those on the upgrade route.

Install Win 8, then Win 8.1 upgrade them find hassles with drivers and reinstallation of all Software. I fell totally let down by Microsoft for the way we have to handle 8,1 reinstallation and by Dell for not making a downloadable image for recovery available for us.  If you run into any trouble with 8.1 and it asks for recovery material you are up s--t creek without a paddle, there is nothing you can do!

Also getting the AMP Catalyst to work in Win 8.1 is also a real problem and so is Windows Fax via a voice fax modem.

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Philip_Yip
6 Indium

RE: Download Windows 8.1 .iso

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I have made a full solution for the retail install but it does not apply to an OEM install. I have submitted my solutions to a TechCentre challenge on Windows OS Migration:

http://en.community.dell.com/techcenter/b/techcenter/archive/2013/12/11/take-the-ultimate-tech-chall...

Stating the biggest problem is the state of installation media and that Microsoft have a few things they need to rectify.

John, the best thing you can do is phone Dell Technical Support as you reside in the UK and request a Windows 8.0 Reinstallation DVD/USB. These should have no additional drivers included and just be a clean Windows 8.0 image which will work on your Dell system.

Follow Windows Reinstallation Guide/A Clean Install of Windows 8.1 (which I have just updated to incorporate the most feasible way to clean install Windows 8.0 to 8.1 OEM):

http://philipyip.wordpress.com/dell-community-forums/

Essentially clean install with the Windows 8.0 DVD and then install the KB2871389 update. If you have basic functionality i.e. can connect to the Internet then install the update via the Microsoft Store. If not only install the Intel Chipset and then the Wireless card to allow you to connect to the Internet then update via the Microsoft Store.

Once you have updated to Windows 8.1 (uninstall the Chipset and Wireless Card drivers if you installed them) and then install the rest of the system drivers in the correct order.

Doing things this way will ensure that there are no third party or driver conflicts with the Windows 8.1 Update and you should get full performance.

Of course this solution is much more inefficient than I would of instructed with the likes of Windows 7 but its the best you can do as Microsoft have made things extremely difficult otherwise.

Get Dell Drivers from the Dell FTP Website: http://ftp.dell.com/published/Pages/index.html which works better than Drivers and Downloads.

The guide will explain in more detail.

 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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John B Murphy
1 Copper

RE: Download Windows 8.1 .iso

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Hi Nataku4,

I know all that and that is exactly the problem. I use a large variety of software and that reinstall takes DAYS.  Neither Dell nor Microsoft offer OEM purchasers a way for a simple repair installation and the inbuilt windows 8.1 upgrade "return you computer etc" does NOT work because we do not have the media.

The least Dell could no is make a downloadable image for us, they must have it because there are PC with 8.1 on sale. It could easily be included on the driver etc update site.

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Philip_Yip
6 Indium

RE: Download Windows 8.1 .iso

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Its a Microsoft fault. Microsoft made Windows 8.0 product keys incompatible with the Windows 8.1 downloader and Windows 8.1 installation media.

Thus if Dell provided Windows 8.1 media for a system which came with Windows 8.0 the product key wouldn't be accepted.

Moreover Microsoft fail to provide a .iso and a standalone update.

Dell could however make procurement of installation media easier.

The end result just makes things awkward for the customer. I don't know why Microsoft made things so difficult with installation media.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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Philip_Yip
6 Indium

RE: Download Windows 8.1 .iso

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As mentioned I have been trying to raise the issue with Dell on multiple occasions. Actually I have been raising the issue of installation media actively since 2011. When Windows 8 was released and there was no .iso there was a problem but with the messed up deployment of Windows 8.1 the problem is obviously worse. Despite being one of the most popular ideas on IdeaStorm, it has always been deemed a Microsoft Issue by Dell and I have never seen it get taken any further. This is why I had posted on the TechCentre forum when Dell/Microsoft raised an idea about OS migration:

http://en.community.dell.com/techcenter/b/techcenter/archive/2013/12/11/take-the-ultimate-tech-chall...

I would suggest you use a free version of Acronis as instructed in my Windows Reinstallation Guide to make a hard drive backup after you clean install Windows 8.0/8.1. Maybe 1 backup before installing Dell Drivers and the other after installing them. This is documented within A Clean install of Windows 8.1 in my Windows Reinstallation Guide.

Anyway the ideal solution would be a Windows 8.1 .iso. There are many rumours that a MSDN/Technet .iso will do the trick for you. Certainly many people have reported it to work flawlessly with Windows 8.0.

For Windows 8.1 as mentioned the media will reject Windows 8.0 OEM/retail product keys. Thus you may install using a generic product key and then use the change product key and input your OEM product key or by running an elevated command prompt and typing in slmgr -ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. There are 2 catches however.

Product Key. One you don't have the OEM product key. There are rumours that this however can be obtained using a free utility called RW-Everything. If you then click on the ACPI Table button at the top and then click them MSDM tab you should get your Windows 8.0 product key. 

I would recommend doing this anyway as it can be useful to know your product key in case of later Microsoft Product Activation issues.

Media. This is the major problem. Obtaining the WIndows 8.1 core .iso. MSDN.Technet .isos are only available for subscribed customers. i.e. customers who pay for a license. So officially either you will need to pay for such a subscription or buy a new Windows 8.1 (Core) license with boxed media. Unofficially many users are in the same boat as you and the .isos are posted in a large number of unofficial locations which of course I don't recommend using.

Again I have not tried anything with a Windows 8.0/8.1 OEM product key as I seen these problems occurring in advance and actually built my 2 last systems and installed Windows 7 on them. I needed to do this for specialist application and hardware. So I would not suggest going out in a rush to buy a new Windows 8.1 license just to get media.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
John B Murphy
1 Copper

RE: Download Windows 8.1 .iso

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Hi natakuc4,

I have a restore DVD of Windows 8 and another with drivers and Dell apps. supplied upon request with my laptop. .The following site http://devxstudes.org/del/dell+window+8+iso.html  has .iso of Win 8..   I did try doing a restore using a friends retail copy of 8.1 but there were activation problems.

Interestingly enough the Brower Choice played up and when I visited STORE and Win 8.1 upgrade was available again which ran OK and activated by phone code as normal. For all intents and purposes I now have an almost completely working OS, Catalyst Centre fails, some drivers need updating and my Fax Modem cannot send due to some problem 30 seconds plus after dialout.

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John B Murphy
1 Copper

RE: Download Windows 8.1 .iso

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Further to my last, I have had a closer look at the site mentioned and find it is full of extraneous downloads and junk, to me, so anyone looking needs to notice the addons with any download.  If I had looked properly I would not have mentioned them

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Philip_Yip
6 Indium

RE: Download Windows 8.1 .iso

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Further to my last, I have had a closer look at the site mentioned and find it is full of extraneous downloads and junk, to me, so anyone looking needs to notice the addons with any download.  If I had looked properly I would not have mentioned them

What extra downloads and junk?

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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John B Murphy
1 Copper

RE: Download Windows 8.1 .iso

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Hi Natakuc4.

http://devxstudes etc. will take you to another site for download and the download itself includes many additional items. You would need to try it to see what is include. I would not want the additions myself and as usual they are not all prominently displayed

I notice the link on this site (Dell) does not work but my auto copy mailing from the comment does. I found  they show a Win 8.1 for Dell download which I looked at and I decide not to continue with. I could not find the Dell version anyway.

THE JUNK ETC COMMENT DOES NOT APPLY TO THIS THE DELL FORUM.

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Jiptrack
1 Copper

RE: Download Windows 8.1 .iso

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