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Alun18
Bronze

Drivers for Insipron 15R with Switchable graphics. WORKING ONES!!!! WHEN ARE THEY OUT!?!

Hello

I have TWO of these machines and am disgusted that there is no working driver which recognizes and successfully controls the switchable graphics on them.  I have bought no less that a dozen Dell machines, however if this problem isn't quickly resolved I will not buy Dell again.

AR

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37 Replies

Re: Drivers for Insipron 15R with Switchable graphics. WORKING ONES!!!! WHEN ARE THEY OUT!?!

Hi Alun18,

Inspiron 15R which with AMD Radeon HD 7670M graphics card supports dynamic switchable graphic function.

Under the dynamic mode, the user does not directly control which graphics device is active. There under graphics device is determined by application profile settings and the default rule.
• Displays are always exposed to the OS through integrated graphics. This is the reason it will always show as Intel Graphics card is in use. It is designed that way.  All graphic intensive processes are done by the AMD Radeon HD 7670M graphics card and passed on to the application through the Intel HD Graphics.
• Aero desktop always runs on integrated graphics.
• 3D, OpenGL, and video-playback applications run on the fGPU/iGPU or dGPU depending on the application profile.
• If an application does not have a profile, the application runs on the default rendering GPU.
• The end-user can edit application profiles.

Please revert to this post for further assitance.

Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
#iwork4Dell
Order Status
Download Drivers

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Floxigen
Bronze

Re: Drivers for Insipron 15R with Switchable graphics. WORKING ONES!!!! WHEN ARE THEY OUT!?!

Hi I have vostro 3450 with 6630M switchable graphics and I have the same problem on W8

DELL-SUJATHA K Is you answer is really supposed to help ? Am I dreaming, cause this is a Nightmare, better say nothing !

I posted on an other post and someone is like me, he can't configure switchable graphics app in dynamic mode.

Nasty Job here Dell's guys =(

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Alun18
Bronze

Re: Drivers for Insipron 15R with Switchable graphics. WORKING ONES!!!! WHEN ARE THEY OUT!?!

Hi Sujatha K

Thanks so much for completely ignoring my concern when providing an answer.  Did you get that from Wikipedia, or the AMD site?  

I KNOW THE SPECS - I PROBABLY KNOW THEM BETTER THAN YOU DO.  I WANT A FUNCTIONING WINDOWS 8 DRIVER FOR THE THING PROVIDED BY DELL.  

You sold the machine, now provide the support or lose a customer.  

Also - I'm not going to revert to anything.  I'm not a Transformer.  I'll REFER to your post when you provide one that is relevant to the information I've requested.

Honestly - that's an embarrassing response from a person who is supposed to be a trained professional.

AR

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addcat123
Copper

Re: Drivers for Insipron 15R with Switchable graphics. WORKING ONES!!!! WHEN ARE THEY OUT!?!

I too need a solution to this problem, what is happening with it DELL???

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Philip_Yip
Diamond

Re: Drivers for Insipron 15R with Switchable graphics. WORKING ONES!!!! WHEN ARE THEY OUT!?!

Have you tried AMD directly?

http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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Re: Drivers for Insipron 15R with Switchable graphics. WORKING ONES!!!! WHEN ARE THEY OUT!?!

Hi Alun18,

There are several models of 15R systems. I would like to know the exact model of the system. You have also mentioned that switchable graphics is not working.  Please reply what feature is not working on the video card.

I would like to have more information with regard to the issue to assist you further.  Please let me know the exact issue you are facing. I would also like to know, the way you are checking the AMD functionality.

Waiting for your reply to help you further.

Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
#iwork4Dell
Order Status
Download Drivers

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Re: Drivers for Insipron 15R with Switchable graphics. WORKING ONES!!!! WHEN ARE THEY OUT!?!

Hi  Floxigen,

Vostro 3450 comes with AMD Radeon HD HD7650 (WhistlerLP); AMD Radeon HD7450 (SeymourXT).

Please send me a private message of the system service tag to check the video card details and to assist you further.

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
#iwork4Dell
Order Status
Download Drivers

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Alun18
Bronze

Re: Drivers for Insipron 15R with Switchable graphics. WORKING ONES!!!! WHEN ARE THEY OUT!?!

I have an Inspiron15R N5110 with Intel HD Switchable graphics switching to a AMD Radeon 7400 graphics card.  Upon upgrade to Windows 8 the AMD Catalyst Control Center no longer recognizes the switchable graphics; instead treating the machine as having been set up with the Intel HD graphics option only.  This is a PC manufacturer issue; HP machines running a similar configuration experienced the same issue however it was revolved through HP reissuing an updated driver specific to their system BIOS.  Dell needs to do the same - the Windows 7 driver available on the Dell support site does NOT fix the issue.  There have been inquiries on the support board regarding this issue previously.  I am losing my patience with Dell on the issue at this point!!  I have bought no less than 8 Dell machines, however because of this problem I am looking at going to another machine by a different manufacturer for my next purchase.  I hope that this problem is quickly resolved so that I can remain a LOYAL Dell customer - as I have done in the past!

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Re: Drivers for Insipron 15R with Switchable graphics. WORKING ONES!!!! WHEN ARE THEY OUT!?!

Hi Alun18,

I understand that the switchable graphics on your system is not working correctly and we are committed on getting these issues resolved. However, we need specific details about the issue. We have tested, it works fine in Win8 environment.

Please let me know if there is an Option "Switchable Graphics" in AMD Catalyst control Center. If the option is available, then the AMD driver is recognizing that the computer has switchable graphics. If this option is missing, then there might be a driver corruption. 

Please reply with details about this issue, preferably with screenshots so that we can understand the issue better and work towards a resolution.

Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
#iwork4Dell
Order Status
Download Drivers

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