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mayachhi
6 Indium

Inspiron 15-5559, Factory Reset not working

My laptop is locked. It only shows the Dell logo. So I tried factory resetting. Did F8 but doesn't work.

Help.

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3 Replies
Moderator
Moderator

RE: Inspiron 15-5559, Factory Reset not working

mayachhi,

Please provide more information about your computer issue. Can you get to the F8 options or does it not open when you tap the F8 key?  What is your current OS installed? 


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mayachhi
6 Indium

RE: Inspiron 15-5559, Factory Reset not working

I believe it's Windows 10 and yes I tried f8 option but It didn't work. Like I didn't get any options after i clicked f8 numerous times...

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Moderator
Moderator

RE: Inspiron 15-5559, Factory Reset not working

mayachhi,

Click the link below for troubleshooting system not booting into Windows.

Computer will not boot to Windows 10


Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
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