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R

2271

May 3rd, 2016 06:00

My External speakers not working

I my laptop model is Dell Ispiron 15 3542, while playing the movie the laptop inbuilt speakers are working but sound is very low, hence i buy the 2.0 havit speakers but it is not working in my laptop.

How to resolve this problem.

5 Practitioner

 • 

274.2K Posts

May 3rd, 2016 07:00

Hi,

Thank you for writing to us!

We would suggest you check with a different pair of speakers.

Also check if you can hear the sound when you plug in the headset .Since the in build speakers are working fine there shouldn't be a problem with the speakers.

You could update the audio drivers.

Kindly private message the service tag and email address.

Thanks

Robin

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