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April 5th, 2015 07:00

PCI Express Root Complex

I have a dell Alienware M14x.  I recently installed windows 8.1 (new install with new HDD).  Viewing device manager, i have a unknown device error "PCI Express Root Complex" and i am unable to locate the drivers.  Can you assist me?

Device type:  other devices
Manufacturer: Unknown
Location:   PCI Express Root Complex
Value: ACPI\SMO8800\1
IRQ  0x00000014 (20)

7 Technologist

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16K Posts

April 5th, 2015 13:00

2 Posts

April 5th, 2015 14:00

That fixed my problem, thanks!

3 Posts

January 27th, 2018 14:00

Hi,

I think I am having a similar issue as the original poster..

I purchased a PCI Express Card on Ebay and the driver disc does not work, My Dell laptop recognises the driver in the Express Card Slot, but due to not having a driver to install, I cannot get it to work. I have tried googling the numbers on the card, use the troubleshoot feature of Windows to try seek for drivers, have tried installing a few updates and drivers, all no luck. I am not very good at troubleshooting these things, and have ran out of ideas what to try. Since my computer issue seems very alike the original poster and you helped solve the poster's issue, could you please kindly see if you could help me to get this to work by advising what I should install?. I tried to install that link you provided for the poster but that didn't work as my laptop model is not on that list lol.

I am running:

DELL Latitude E6320

Windows 10 PRO (winver 1709)

Device Manager Print Screen: https://goo.gl/7Dyxpe

Photo of the Express Card I need driver for: https://goo.gl/9MvB6o

 

Your would be much appreciated, 

Thank you 

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