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2 Bronze

Please help me with Windows Reinstall.

So, I got an Inspiron since last year, which came with Windows 8 pre-installed.

Then, as a computer engineering student, I wanted to explore the UNIX system and installed a Linux distro. Then I had Windows and Linux in it, as intended. But I didnt like the distro I installed, then I installed another one, and said that I wanted it to uninstall the previous Linux I had and install this one.

But, this new Linux distro ended up erasing EVERY OS I had installed. And I need Windows for college. So, I have used the "mediacreationtool.exe" to create the installation media so I could do a clean install of windows.

But, another problem came up, it asked for a Product Key, it didnt just automatically retrieve it from my motherboard Then ok, I tried what this guy said over here: 

http://en.community.dell.com/support-forums/software-os/f/4677/t/19535839

Now I have installed Windows 8. BUT OF COURSE, a new problem appeared. There was no internet connection as Windows was trying to look for a Ethernet connection not Wi-Fi. And there is no "Wi-Fi Toggle Button" of any kind on it either. And, to sum it up, none of the keyboard functions work besides the sound adjust. I can't adjust brightness using the keyboard.

I'm very *** off and annoyed. When will this end? Please I need some help.

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14 Replies
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7 Thorium

RE: Please help me with Windows Reinstall.

See here:

http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-w...

Then provide hardware IDs and your model of Inspiron e.g. Inspiron 5537:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-...

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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2 Bronze

RE: Please help me with Windows Reinstall.

Thanks so much for your help, my friend! 

I've read both pages and watched the videos, I'll try that tomorrow. Just 1 thing: Am I supposed to reply to you with the hardware ID and model?

Thanks

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7 Thorium

RE: Please help me with Windows Reinstall.

Just 1 thing: Am I supposed to reply to you with the hardware ID and model?

Only if you need help with system drivers.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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2 Bronze

RE: Please help me with Windows Reinstall.

Well, I have succesfully installed the correct version of Windows 8.1. It hanst asked for a product key, so thank you for that.

But still, brightness function doesnt work and neither does the Wi-Fi. It just isnt available, no toggles or anything. So I'll send you my hardware ID and model.

Model: 

Inspiron 14 (3442, Early 2014)

Hardware IDs are in the attachment file.

Thanks

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2 Bronze

RE: Please help me with Windows Reinstall.

Hey sorry, but what should I do next?

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7 Thorium

RE: Please help me with Windows Reinstall.

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2 Bronze

RE: Please help me with Windows Reinstall.

I just did all that and it still didn't work...

No Wi-Fi connection option. Plus Windows is asking for activation, even though I already did install it succesfully.

My entire vacations were trying to fix this thing. And college started days ago. 

I'll guess I'll just have to buy a new notebook just because of that. Amazing.

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7 Thorium

RE: Please help me with Windows Reinstall.

Does the device manager still have errors, did you install all the drivers listed (any error messages during driver installation)?

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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2 Bronze

RE: Please help me with Windows Reinstall.

I have received some error messages. I'm going to try installing 1 by 1 completely, that is, restarting the computer when it happens( after formatting and reinstalling Windows, which I just did ). Then i'm going to tell you if the same thing happens.

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