So this happened just today, I was uninstalling things from my LAPTOP and there was something in Chinese and I uninstalled it and it was something important that I needed to play a game and there was no way to get it back so I went ahead and factory reset my laptop and than I came across a video on how to reset my laptop WITHOUT losing my files AND it resets the things I installed/uninstalled so I shut the computer down while it was in the middle of a factory reset and than I turn it back on and BAM it says Preparing automatic repair and 2 seconds after that it says Diagnosing your computer and keeps repeating it and SOMETIMES it says something like "this may couple hours to complete"" but I waited like 10 hours and nothing happened. Please help my laptop is a Dell Vostro 5470 and is running Windows 8 and was not upgraded to 8 and also I can't find my disk, IF it even came with my laptop.
Posted by natakuc4 on 1 Jan 2013:
If they pass perform A Clean Install of Windows 8 Service Pack 1 (otherwise known as Windows 8.1):
Installation media may be downloaded here: