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November 12th, 2013 08:00

Recovery

Hello , i have asked for a Windows 8 Recovery media to reinstall the windows.
After updating to Windows8.1 i was unsatisfied and formated then installed a genuine Windows 7 Pro , now after recieveing the recovery media i tried installing the windows 8 , and i got the following error :
The product key entered does not match any of the windows images available for installation. Enter a different product key.

What should i do to fix this ?


Thank you for your support.

2K Posts

November 14th, 2013 10:00

Hi Akram,

I will be glad to help you. Assuming that you are using a Dell OEM windows 8 operating system disc on a Dell computer the product key should not be prompted. However, since the prompt appears request you to send me the system service tag via private message. I will check and see what can be done.

To send a private message, click on my user name and select start conversation.

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