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PeteOne23
1 Copper

Upgraded old Inspiron 9300 to Window 8 - Lost Audio Drivers

I upgraded an older (circa 2005) Inspiron 9300 laptop from XP to Windows 8 (and later 8.1), but I lost all sound. I looked at the Device Manager and there is no driver. I looked for a new driver to the Multimedia Audio Controller, but it doesn't find anything with the automatic search. I tried looking and can't find a driver for this laptop and Windows 8 or 8.1, and trying to figure out my next steps. Please let me know if  you have any ideas.

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Philip_Yip
5 Iridium

RE: Upgraded old Inspiron 9300 to Window 8 - Lost Audio Drivers

Is there any error in the device manager? If so what are the hardware IDs? See here for details: http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/
Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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PeteOne23
1 Copper

RE: Upgraded old Inspiron 9300 to Window 8 - Lost Audio Drivers

I looked on that site you referred and the code shows it as Intel because of 8086 on the Hardware IDs. "PCI\VEN_8086&DEV_266E&SUBSYS_01891028&REV_03
PCI\VEN_8086&DEV_266E&SUBSYS_01891028
PCI\VEN_8086&DEV_266E&CC_040100
PCI\VEN_8086&DEV_266E&CC_0401"

I tried to install the Intel utility for Windows 8, but it didn't do anything. (Do I need to uninstall the current Multimedia Audio Controller first?)

I still have the same error and it doesn't automatically find any drivers to update the Multimedia Audio Controller. I appreciate the previous help and any other ideas are greatly appreciated. Otherwise, I'll have a laptop with no sound, but I've seen that others on Youtube have updated Windows 8 or 8.1 on these old Inspiron 9300.

"The drivers for this device are not installed. (Code 28) There are no compatible drivers for this device. To find a driver for this device, click Update Driver."

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Philip_Yip
5 Iridium

RE: Upgraded old Inspiron 9300 to Window 8 - Lost Audio Drivers

Try to install SIGMATEL STAC 975X AC97, v.5.10.0.4255, A03:

http://ftp.dell.com/audio/R99254.EXE

If it doesn't work installing directly then install via the device manager following the instructions here:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-...

 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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