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dhohorst
1 Copper

Vostro 3458 w Win 7 Pro installed - only received 8.1 recovery media disk

I ordered a Vostro 3458 with Windows 7 Pro installed.  But when I received it, the only disk that came with it was the Dell Operating System disk for Windows 8.1 Recovery Media for Windows 8.1 Products 64-bit.

Does this disk also have the Win 7 Pro operating system on it, or do I need to contact Dell and get a replacement Win 7 Pro operating system install disk?

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2 Replies
DELL-Robin D
4 Beryllium

RE: Vostro 3458 w Win 7 Pro installed - only received 8.1 recovery media disk

Hi,

Thank you for writing to us!

We would request you to private message the service tag to the system  and also the email address.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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Philip_Yip
6 Indium

RE: Vostro 3458 w Win 7 Pro installed - only received 8.1 recovery media disk

If Windows 7 Pro is preinstalled you may use Dell Backup and Recovery to make a Windows 7 Pro Recovery USB:

http://dellwindowsreinstallationguide.com/dell-backup-and-recovery-1-8-1-71/

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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