I ordered a Vostro 3458 with Windows 7 Pro installed. But when I received it, the only disk that came with it was the Dell Operating System disk for Windows 8.1 Recovery Media for Windows 8.1 Products 64-bit.
Does this disk also have the Win 7 Pro operating system on it, or do I need to contact Dell and get a replacement Win 7 Pro operating system install disk?
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We would request you to private message the service tag to the system and also the email address.
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If Windows 7 Pro is preinstalled you may use Dell Backup and Recovery to make a Windows 7 Pro Recovery USB: