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Karolinger
1 Copper

Website error. Can't download drivers

I'm unable to access the drivers for hardware. The website gives me an error every time I try to access the page before searching for drivers.

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30 Replies
DELL-Nikhil D1
4 Germanium

Re: Website error. Can't download drivers

Hi

The support.dell.com page is under maintenance now, it might take a day or two for the website to function properly, please try to download the drivers tomorrow.

Please reply for any other information.

Thanks & Regards,
Nikhil D
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

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railroader66
1 Copper

Re: Website error. Can't download drivers

Hello,

 

Wow, under maintenance for a day or two ?

Now that everywone needs to update his drivers for the new windows 8 ?

I don't think that this was the best timing for a maintenance, don't you think ?

 

Regards.

Gilbert

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slowecsl
3 Argentium

Re: Website error. Can't download drivers

I kind of have to agree with that one. I was preparing to deploy Windows 8 on my Precision notebook for testing so I wanted to see if there were any Windows 8 specific drivers I needed to know about first. I guess I get to see how well the Windows Update site can find drivers for my laptop in the meantime.

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Chris-J-D
1 Copper

Re: Website error. Can't download drivers

Why on earth isn't there a message to say that the site is under maintenance rather than just returning an error (after a long wait) each time it's accessed?


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Moderator
Moderator

Re: Website error. Can't download drivers

Chris-J-D, slowecsl,

What specific Dell models are you needing driver information?

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twiztid-kid
1 Copper

Re: Website error. Can't download drivers

Hello!

I need ALL the windows 8 drivers for Inspiron 14z 5423.

This is absolutely crazy Dell, how on earth was it ever a good idea to do a update right when the system will be at the highest load!?   This is why you've lost a little reputation over the last few years.  It's the little things people remembers.

Also if for some absolutely insane reason you had to do it.  Why not put that as a message instead of returning an error?
Aswell, why is it only with the newer Win8 drivers it returns this error?

- Ben 

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Moderator
Moderator

Re: Website error. Can't download drivers

Hi Ben,

The eSupport team is reporting that customers are now able to search for their service tags and products on the eSupport site.

Thanks for your patience,
Lorna


Social Media Support
#IWork4Dell

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Omar_nour
1 Copper

Re: Website error. Can't download drivers

Hello I have an inspiron 5520 i downloaded all drivers for window 8 except the three below:

Inspiron_5520_A11.exe
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-15r-5520?driverId=4FKCT&osCode=W864&fileId=3080411076

Video_AMD_W8_X00_A02_Setup-3W32N_ZPE.exe
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-15r-5520?driverId=3W32N&osCode=W864&fileId=3080421814

Video_Intel_W84_X00_A02_Setup-5K9FD_ZPE.exe
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-15r-5520?driverId=5K9FD&osCode=W864&fileId=3080421942

 

Could u help please 

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twiztid-kid
1 Copper

Re: Website error. Can't download drivers

That's not the issue...

The issue is actually downloading said driver.

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