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Windows 8.1 installation help needed
Can somebody please help me with this one. When Windows 8 first came out installed it on my Dell Dimension 9200, which has an ATi Radeon 1300/1550 series video card and a Dell 22in monitor. Don't remember any issues, all worked fine. However didn't like Windows 8 and deleted it from my system. Now 8.1 is out thought I would give it a go again. I have now purchased a win 8.1 pro license but when i try to boot from disc to install the OS I get the Windows 8 logo for a minute then "Cannot display this video mode - maximum resolution 1280x1024, 60hz on the screen.
Have tried various things from the google searches I've done including going into safe mode and uninstalling the graphics drivers and also turning the monitor off for 15 seconds when it displys the message and turning back on again, but nothing works. Have also tried installing from within Windows 7, but get the same message as soon as the PC reboots.
Is my video card and monitor not compatible with 8.1? I know it's too old for some functions such as snap display but seems strange that it wouldn't be able to run, seen as though Windows 8 ran fine.
Please help a damsel in distreess,
Nicki
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Anonymous
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November 13th, 2013 20:00
Regarding the OS,I wonder if you have purchased Windows 8 & Windows 8.1 separately.If that is the case,you have done utter foolishness.Windows 8.1 is a free update to Windows 8.So those who use Windows 8,get Windows 8.1 absolutely free.
Regarding the compatibility with Windows 8.1,it may not be a issue.Since Your PC worked Fine with Windows 8,Windows 8.1 should work fine.If you want to check your video card for compatibility issues with Windows 8.1,Run Windows 8.1 upgrade assistant from here http://windows.microsoft.com/en-in/windows-8/upgrade-assistant-download-online-faq
Philip_Yip
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November 13th, 2013 21:00
Windows 8.1 64 bit has slightly different requirements than Windows 8.0 64 bit but its only in the processor from as far as I can tell and not the video.
As an aside I would advise an upgrade video card as that particular variant is quite old and you can get a HD 5450 for quite cheap but I will ask rdunnill to advise you on a graphics card.
Have you tried setting the resolution of the monitor to something really poor within Windows 7 (e.g. the lowest resolution) before installation of Windows 8.1?
rdunnill
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November 13th, 2013 23:00
You might try upgrading your video card to a 5450 or 6450, as Philip has suggested.
Windows 8.1 should be compatible with your monitor, but if there is an issue, 22-inch 1080p monitors are not that expensive anymore.