The Dell Backup and Recovery Application enables the user to backup and restore their data with just a few clicks. Dell Backup and Recovery Application
comes in two versions, Basic and Premium.
The Basic version comes pre-installed on all systems and allows the user to create the system recovery media and take a backup of the factory installed
applications and drivers. It also helps the user to restore the computer to the factory image in case of an OS issue.
The user can update the basic version to the premium version by paying the applicable fee. The premium version allows all functions of the basic version
plus adds more features like scheduled data backup and full system backup.
Dell Backup and Recovery Application will replace DataSafe Local 2.x on consumer and vostro platforms and Dell Backup and Recovery Manager (DBRM) on
There are four ways to open the Dell Backup and Recovery Application:
The basic edition Dell Backup and Recovery Application will be offered with all platforms that will ship with Windows 8 from the factory. This is a global
program which will be available in a number of languages across all channels.
Dell Backup and Recovery Application comes pre-installed through a custom factory integration (CFI) setup.
In case the user needs to reinstall the application, they can also download the same from the Applications section on the support site.
Dell Backup and Recovery Application can be uninstalled from the programs option in the control panel. The user needs to be informed about the fact that
they will not be able to do a data backup or recovery in case of an operating system crash. If the user still does not want the application, it should be uninstalled.
The Dell Backup and Recovery Application protection index has four states:
To access the protection index and find out how to get the protection index to healthy, you need to click the Protection Index tile.To ensure that the protection index remains healthy, the following needs to be taken care of:
Dell Backup and Recovery Application needs to have the latest updates in order to keep it running efficiently. It can be updated by following these steps:
You can alternatively select the check box next to Automatically Check for Update, to enable the software to check and prompt to install updates when available.
1 .Click the Upgrade tile.
2. Make sure the system is connected to the internet, then click the Online Upgrade Link.
3. The system connects to the Data Safe Local page. The user needs to fill in all the information (Delivery address, Billing address, Payment options and Service Tag) as required to purchase the upgrade.
4. Once the information is provided and submitted, the user will receive an email from cleverbridge which contains the order number and the key for BURA. The user needs to keep this email very carefully as it is a proof of purchase. There will be a notification as displayed in this image as well.
5.The webpage shows a step by step guide to activate the upgrade.
6. Go back to the upgrade tab and enter the activation code that was received by email into the four boxes provided, then click Upgrade.
Media Backup Overview
The Dell Backup and Recovery Application enables a user to create a system backup and a data backup.
Under the System Backup tab, the user can perform the following:
The Dell Backup and Recovery Application allows the user to create a copy of the factory image which allows the user to restore the system to factory
settings in case of an OS crash. The factory image would contain all the Applications and Drivers that was installed on the computer when it shipped out
of the factory. To create a copy of the factory image, follow these steps:
Dell Backup and Recovery Application allows the user to create a copy of the applications and drivers & utilities that were pre-installed on the
computer. To create a copy of the Applications and Drivers & Utilities, follow these steps:
1. Click the Recovery Media tile
2. Click Apps & Drivers.
3. Select either USB Flash Drive or Discs as per your requirement. Ensure to connect the USB Flash Drive or put blank media into the optical drive.
4. Click Continue.
5. Click Agree & Continue.
6. Click Start, at this point when you are prompted saying that the data would be lost, click Yes
7. The Apps & Drivers media gets created on the USB flash drive or disc, click OK once done.
Dell Backup and Recovery Application will be offered across the following Lines of Business:
Dell Backup and Recovery Application seeks to differentiate between the Dell backup solution and the one provided by Microsoft in Windows 8. Windows 8
provides backup and recovery by offering Push Button Reset and File History. The key differences between Win 8 backup and recovery and Dell Backup and Recovery
Application is listed in this table:
|Solution Feature||Microsoft Windows 8||Dell Backup and Recovery Application|
System Restore, Reset, Refresh, &
Focused primarily on OS, programs part of initial factory load
Covers OS, programs & data up to last
Simplified Consolidated User
Different consoles for each function, many with sub menus
Central console for all functions
External/ Managed not in place
User defined restore destination
OS Repair & Recovery Tools
Partial capability only — via Refresh
Integrated Point-of-need Services solution. OS, apps, data, to
OS & RDVD Media Burning
Restrictions on media type. Initial Apps & Driver only
User defined media type inclusive of latest instance
Application Critical Updates
Not specific to this solution, usually as part of a service
Critical updates push per incident
Apps & Drivers Recovery/Re-installation
Forced net download at point of need
Inclusive of updated backup image
I have a headache recently. I always receive a notification that there's an update to my Dell backup and recovery and when I try to update, I get another message that it's already updated!
The update suggested is 22.214.171.124
If the dell backup and recovery is already updated you can disregard the notifications to update.
Your answer is actually clearing the question than answering it:
1. Why should I get the notification if there's no update? This is where you need to look for the problem in your server or software.
2. The permanent presence of the notification is annoying.
The methods you share with us to solve the issues of Windows 8 Dell Backup and Recovery is quite amazing. I am using the windows 8.1 but don't know how to take pictures (screenshot) on the pc. Is there is any specified tool which i have to download or i have to take help from how to screenshot on pc <Non-public info removed> for the solution of my problem?
I am also getting the notification for the update. My installed version is 126.96.36.199. The suggested version is 188.8.131.52. When I start the update I get the answer that I have the latest available version installed. Strange.
also cannot update to version 184.108.40.206 because everytime I try to the updater crashes. But that is actually not why I am here.
If I restore my backup data from the external harddrive it works well, but If I then try to open the restored files from the explorer later it tells me I don't have the rights to do that.
But - changing the rights does not work as well. I am pretty scared for my data so please help me.
I have updated my windows 7 to windows 8. I have the problem to login in outlook. I took Outlook customer support <Non-public info removed> services but It couldn't help me. have you any solution for it? Thank you!
Hello I have Questions in regards to recovery and the way my system is set up. I have an inspersion 2350 all in one My system came preinstalled with Windows 8.1 on a 1T sata, I got installed a sata ssd M2 drive of 64 Gb. What I am trying to do is install its original configuration on the 64Gb ssd and have the 1T as a storage device. What are your recommendations?
<Email id removed>