I have the XPS Convertible and set it up incorrectly. I therefore tries to restore to factory settings but I am unable to as the system wont allow this. Do I need to do something else before this is successful eg take a restore dsc?
Hi hill63 ,
Welcome to the community.
Please let me know what happens when you try to restore the system to factory settings. Also, you can check the link below where you can find instructions on how you can restore Windows 8:
If you have any further queries please feel free to contact us.
Thanks and Regards