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iramshiv
1 Nickel

Windows 8 crashes when ever i update

If i update windows 8, system gets into automatic recovery while restarting ..... its inspiron 14z 5423... always i need to reinstall the OS....

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8 Replies
Anonymous
Not applicable

Re: Windows 8 crashes when ever i update

Hi,

Welcome to the community

I recommend that you run diagnostics first, restart the computer, on Dell logo keep tapping F12. Choose diagnostics and post back error codes. If all test passed, problem could be on Operating System.

Let me know of the results.

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iramshiv
1 Nickel

Re: Windows 8 crashes when ever i update

Thanks for the reply .... All tests passed..... What would be the problem with OS?

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Anonymous
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Re: Windows 8 crashes when ever i update

Hi, how do you reinstall OS? Thru Reset or Refresh Feature? I think there is a corruption within the Recovery Partition.

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iramshiv
1 Nickel

Re: Windows 8 crashes when ever i update

Its thru Win 8 dvd.... fresh installation....

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Anonymous
Not applicable

Re: Windows 8 crashes when ever i update

After fresh reinstallation. Will it crash right away when you update?

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iramshiv
1 Nickel

Re: Windows 8 crashes when ever i update

Yes, after the fresh installation, I update it, and while restarting it gets into blue screen saying "your pc ran into some problems"

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Anonymous
Not applicable

Re: Windows 8 crashes when ever i update

Hi,

Is this an upgrade version of windows 8? Or did it come with windows 8?

This link might help ;

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iramshiv
1 Nickel

Re: Windows 8 crashes when ever i update

It came with windows 8, i got the problem fixed, once i configured my iSRT, it work's fine ..... And thanks for ur support.

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