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manishchand
Bronze

Windows 8 product key?

I bought  Dell inspiron 15r turbo laptop and it came with pre-installed OEM version of Windows 8. I want to know my windows 8 product key because in the CONTROL PANEL ,there is option of improve your windows 8 and for that it asks for windows 8 product key. Moreover, if i wanted to format my windows 8 and re-install it then also i need windows 8 product key. 

47 Replies

Re: know my windows 8 product key because in the CONTROL PANEL ,there is option of improve your windows 8. Moreover,if i wanted to format my windows 8 and re-install it then also i need windows 8 product key

Hi manishchand,

Windows 8 operating system does not go with product key as it is embedded in the BIOS.

In case you are installing the operating system using the DVDs sent by Dell with the system, you will not be prompted to enter the product key. 

Please do get back to us on any further assistance.

 

Thanks and Regards,
Nikhil M
#iworkfordell

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Re: know my windows 8 product key because in the CONTROL PANEL ,there is option of improve your windows 8. Moreover,if i wanted to format my windows 8 and re-install it then also i need windows 8 product key

Hi manishchand,

When you go to the screen to improve windows you will be having 2 options:

1: Enter the product key [this is the product key for the feature package ex: media center that you might have purchased from Microsoft and not the windows product key]

2: purchase product key.

You need to select purchase product key and purchase the featured package you need and Microsoft will send you the product key for that.

Please do get back to us on any further assistance.

 

Thanks and Regards,
Nikhil M
#iworkfordell

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Mary G
Diamond

Re: Windows 8 product key?

Don't bother with that 'upgrade for a better version' prompt. You would have to spend $70 for Pro and it is not worth the expense. Media Center is on its way out since most tv, video music is available online. Media Center can only be applied to pro. Read more here: windows.microsoft.com/.../feature-packs

About the key-- it is tied to the computer and stored and validated in the "Cloud."  Very little info available about how activation has changed--interesting to research.

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DellUsertje
Copper

Re: Windows 8 product key?

Hi,

Is it possible to reinstall windows 8 in a different language with the same product key? I have a dutch installation and I like to have an English installation.

If it's possible, can you describe how to achieve this? I have a msdn iso of Windows 8 pro.

Thanx!

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Re: Windows 8 product key?

Hi DellUsertje,

MSDN ISO image that you have is a retail version of Windows 8 pro and will work only with a retail product key.

The product key that is installed in your motherboard is an OEM version and will work only with a dell OEM image.

I would recommend you to do a pc restore and the first option that you will get is choose a language.

Choose the necessary language and see if it works. If this does not work I would recommend you contact local dell tech support and request for an OEM DVD or USB drive.

Please do get back to us on further information or assistance.

 

Thanks and Regards,
Nikhil M
#iworkfordell

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DellUsertje
Copper

Re: Windows 8 product key?

Thanx DELL-NIKHIL M,

I will try your solution.

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Re: Windows 8 product key?

Hi DellUsertje,

You can definitely try and hope it works.

Please do get back to us on any further information or assistance.

 

Thanks and Regards,
Nikhil M
#iworkfordell

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DellUsertje
Copper

Re: Windows 8 product key?

How do I perform a PC restore? There was no Windows DVD shipped with the XPS 15.

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Re: Windows 8 product key?

Hi DellUsertje,

Dell will not ship recovery DVD along with the system. There is a Recovery partion on the system which has an image of the operating system so that we can do PC restore.

You can also create your own recovery DVD\USB by using the ‘Dell backup and recovery ‘software which is preinstalled in the system.

Below steps will guide you on how to perform PC restore in Windows 8.

1: Plug in the AC adapter.

2: Point to the right hand corner of the screen to bring up the charms bar.

3: Click Settings.

4: Select ‘PC settings, In the PC settings window, select ‘General’.

5: Once “general is selected, on the right side scroll down to click on ‘Restart Now’ under advanced settings ‘the system will reboot to the advanced start up screen.

6: In the next screen click on ‘Trouble shoot’.

7: Click the Dell Backup and Recovery icon.

8: The system restarts and comes back up, Click ‘Next’ on the Dell Backup and Recovery Screen.

9: The system would be checked to see if the smart repair option can fix the issue, click ‘Next’ once this is done.

10: You will be prompted to select the backup to be used, click the factory image option. Click Next.

11: You will be prompted to back up your files, if needed do so by selecting the option ‘Yes, backup my personal files’ (Make sure to have an external backup hard drive handy.) or select No, Erase my files.

12: The system goes ahead and completes the restore of the operating system. Click Restart when prompted.

13: Follow the on-screen instructions to setup the system with windows.

Please do get back to us on further information or assistance.

 

Thanks and Regards,
Nikhil M
#iworkfordell

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