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October 1st, 2006 15:00

Account Administrator

Somehow the Account Administrator either got renamed or locked out cause I can't get into it to make changes or update and I don't have the password to access it.
What do I do to correct this problem????
Please help!!

18.8K Posts

October 1st, 2006 21:00

dotwarner,

Log on to Windows in Safe Mode. At the Welcome screen press Ctrl-Alt-Delete twice. At the sign-in screen enter Administrator and leave the password blank. If you are not able to log on using a blank password, the program here can set it to blank.

Once you are logged on as system administrator you can go to Start|Control Panel|User Accounts and remove or reset the password on your named administrator account.

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