4 Posts
3
14897
Alert to Dell latitude 3520 about BIOS update
Latitude 3520
I highly recommend doing not update the bios to v1.22.0 of your laptop dell latitude 3520 (i7 / 11th) ...
Today i update to BIOS version (Latitude_3420_Latitude_3520_1.22.0.exe) and when the pc started the update, stuck on - 0% saving manifest - and after that i wait for 4h and nothing happened ... i tried to shut down but ... until, i plug out the charge of my PC and battery discharged ... and the happy news that i still access to recovery mode of bios ...
Dell-Brad L
Community Manager
Community Manager
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2.2K Posts
0
November 7th, 2022 06:00
BIOS update 1.23.2 was released today and can be downloaded here. Please let us know if there are any other issues with the latest update.
Dell-Brad L
Community Manager
Community Manager
•
2.2K Posts
1
November 14th, 2022 21:00
@F1sh33 To resolve this please do the following steps:
With the AC adapter connected press and hold the power button between 25s~40s until the battery charging LED blinks twice to trigger RTC reset.
Once RTC Reset completes, the BIOS should successfully update with the targeted version. Please confirm the version by entering the BIOS Setup.
Joshua Jacob
3 Posts
0
October 15th, 2022 11:00
Hello there, I’m currently facing this issue at the moment. Was the laptop loading to OS when you restarted it later? Or did it fail?
Joshua Jacob
3 Posts
0
October 15th, 2022 13:00
Hello there just to give an update.
I had contacted dell support and they had asked me to manually remove the connector from battery to mb
After this I drained the excessive charge from all the components by holding the power button of the laptop for 1.5 minutes
Then I rebooted the machine and it worked
however I would not suggest anyone to try the above steps without an official consultation with a dell certified support engineer or agent
DELL-Cares
Moderator
Moderator
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25.1K Posts
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October 15th, 2022 17:00
Thank you for contacting us.
To ensure the privacy of your information, please send us a direct message, and we will be happy to assist you in resolving your computer issue.
E_L_B
2 Posts
2
October 17th, 2022 04:00
We are facing this issue with our customers. Update have been deployed via Dell Command Update and same symptom...
Asking users to take off back of the computer and disconnect the battery is not an option at all!
We will have to wait for battery to drain completely to be able to boot again. I can't understand this lack of communication from Dell!
jprr737
3 Posts
1
October 17th, 2022 07:00
facing the same problem here, on a brand new Dell Latitude 3520, after downloading and installing the BIOS update using Dell Update..... I'm currently waiting for the battery to drain out, in the hope that after the boot you can gain access to the computer:
tsnitteam
7 Posts
1
October 17th, 2022 07:00
@cmoore96 yes that seems to resolve it, not ideal when you have hundreds/thousands of devices out with end users who you wouldn't want to be dismantling a laptop.
tsnitteam
7 Posts
0
October 17th, 2022 07:00
Same issue over here on our Dell 3520 laptops. BIOS update fails and gets stuck on 0% "Saving Manifest". Holding power button does nothing.
cmoore96
2 Posts
3
October 17th, 2022 07:00
remove back cover unplug the battery. hold power button 10 secs. plug back in, assemble, reboot
cmoore96
2 Posts
2
October 17th, 2022 07:00
i remember when you could pull a battery out of a laptop and when you could change a keyboard without tearing the whole thing to 10000 pieces
jprr737
3 Posts
1
October 17th, 2022 09:00
the power went of by ityself. now I connect the AC power again, press power button, and get this screen, BIO Auto-Recovery
what can I do?
jprr737
3 Posts
0
October 17th, 2022 11:00
after a few attempts, the screen suddenly jumped to another update screen, it was quick, I could see a progress bar reach 100%. Then it entered the BIOS Setup. I picked the Continue button, then it did a reboot and now everything is ok. I didn't disconnect the battery. It's really a weird situation.
Solved but I highly recommend DO NOT UPDATE THE BIOS and check Dell Command Update carefully. before installing any updates. Current BIOS installed : 1.22.0
AWRootbeer
3 Posts
0
October 17th, 2022 13:00
Can we get a response here in the chat? I have multiple users experiencing this issue after firmware updates.
jujo_am
12 Posts
0
October 18th, 2022 05:00
Looks like "dell cares support chat" is pretty toothless if you don't have a way to send them information that you can't get without booting to windows.