nova1128
1 Nickel

BSoD on a Refurb. XPS

Just got my refubrished Studio XPS in the mail yesterday, and I already got two Blue screens, but I believe they are the same exact problem. Here are both of them:

#1

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.0.6001.2.1.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    50
  BCP1:    FFFFFFFFFFFFFF8C
  BCP2:    0000000000000000
  BCP3:    FFFFF960001AAAD5
  BCP4:    0000000000000000
  OS Version:    6_0_6001
  Service Pack:    1_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\Mini062409-01.dmp
  C:\Users\Chris\AppData\Local\Temp\WER-74599-0.sysdata.xml
  C:\Users\Chris\AppData\Local\Temp\WER5C32.tmp.version.txt

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#2

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.0.6001.2.1.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    9f
  BCP1:    0000000000000003
  BCP2:    FFFFFA800789D4A0
  BCP3:    FFFFFA800789D4A0
  BCP4:    FFFFFA80097E3820
  OS Version:    6_0_6001
  Service Pack:    1_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\Mini062509-01.dmp
  C:\Users\Chris\AppData\Local\Temp\WER-43103-0.sysdata.xml
  C:\Users\Chris\AppData\Local\Temp\WERB412.tmp.version.txt

Read our privacy statement:
  http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Any help would be appreciated

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1 Reply
Mary G
6 Indium

Re: BSoD on a Refurb. XPS

Contact Support. You might want to ask for a replacement or return it.

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