JohnK324
2 Iron

Backup Dell Installed Programs

On various programs that are already installed, when I try to open them I get a box,
Backup Dell-Installed Programs
The feature you are trying to use is on a CD ROM or other removable disk is not available.
Insert the "Backup Dell-Installed Programs" disk and click OK
 
Use Source 1
If I click Cancel I get ERROR 1706 Windows Installer cannot continue.
If I drop the Browse button down, its looking for file DellBckp.msi
 
Now, I am not trying to install anything, just open a program.  The program I am trying to open is not a Dell program and is not on the Backup Disk.
 
How can I get rid of this message box?
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2 Replies
dunedin
4 Germanium

Re: Backup Dell Installed Programs

I found this with Google.

This is caused by a bug in Microsoft Office. It will happen on some computers and not others, and it depends on the order in which you installed your MS Office products and MS Internet Explorer. We believe it only happens with MS Office 2000, but it may also happen with other versions. It happens because MS Office claims incorrect ownership of some of the core Microsoft programming libraries. The programs producing the error may be based upon built-in Internet Explorer functionality, - it's a direct conflict between different MS products.

Remedy: The work-around is also different on different computers. On some computers if you click "Cancel" the first time, you will never see the message again. On other computers you need to run through the requested installation process  to make the message go away. On other computers you may see the message a few times then never again. Most computers will at least not display the message more than once in a single browser session.

 

 

Message Edited by dunedin on 10-26-2004 01:03 AM

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JohnK324
2 Iron

Re: Backup Dell Installed Programs

dunedin,

I am running Windows XP with Office XP.  What I did was create a folder on my hard drive and copied Dellbckp.msi and Data Cab into it.  Now when it asks me for the cd, I direct it to this folder.  It is not a fix but a work around the annoyance.

I have tried cancel but I get errors.  It is strange since it is not a Dell product and it not an install.

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