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3355

October 9th, 2003 03:00

Bad Dell Movie Studio Install CDs?

I was having trouble with Dell Movie Studio (Roxio Videowave Movie Creator), so I decided to uninstall and re-install from the two CDs provided with my 8300.

The CDs are labled: "Program" and "Content".

I start with the "Program" disk and run the setup.exe.

Part way through it prompts:

"Please insert the disk: VideoWave Media Creator Program CD"

Well, I only have two CDs and the one marked "Program" is already in there.

I tried inserting both CDs and hitting "ok", but it just keeps coming back with the same message.

The CDs are not dirty, because I just broke the seal on the packaging and was sure not to touch the bottom.

The "Program" CD has the following identifying marks:

D/PN

25 Posts

October 9th, 2003 03:00

Sorry, I hit the "Tab" key and instead of getting a tab in the message, it went to "Submit Post" and then I hit "Enter"!

The "Program" disk has:

D/PN F0499

Rev A00-00

The "Content" disk has:

D/PN F0501

Rev A00-00

---------------------------------------------------------

I think there is something wrong with the installation on these disks or with the CDs.

Has this problem been reported by other people with this version of the disks?

Thanks

25 Posts

October 9th, 2003 03:00

Both CDs came in one envelope, labled:

DP/N 0F0502

US-0F0502-70020-340-4069

REV A00

36 Posts

November 21st, 2003 02:00

Same issue here.  Did you hear anything back from Dell?
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