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starshyne64
1 Copper

Can't login or get to safe mode: BSOD flickers then...

I have a Inspiron 1520 Vista HP 32 bit, sp2. After attempting to update NSS and chipset (Intel and Ricoh) software from Dell recommended updates my laptop won't boot. I can access BIOS, and optical drive works. I am unable to find the boot disk I made, but do have the "Drivers and Utilities media" and "Windows Vista HP 32BIT" reinstallation DVD to shipped with my laptop. I do not have a current backup, and all my school docs and research can't be replaced. Please help me restore or rollback without losing data...if possible. I am borrowing a friend's laptop to assist me with this.

I have a Dell service ticket #, if that will help.

Thanks, Kym

 

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cacadong
1 Copper

Re: Can't login or get to safe mode: BSOD flickers then...

Yo u should update to sp3

I have the same program and soved it.

 

 

 

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