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Teluk
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Can't restore my Inspiron mini(Windows XP)

Hello all, wondering if anyone can help.... I have a Dell inspiron mini 1010. Recently I got a virus that began by interrupting the internet connect but after a few days took over the laptop and installed itself as 'Virus protection 2011' with a little windows icon. I'm trying to completely restore the computer so i bought an external CD drive. I've altered the boot sequence to put CD drive as the first port of call.  When I push F12 at the stat up screen i get my boot options... I select CD/DVD etc... but it continues to boot normally.

Now i'm lost.... Its almost as tho it doesn't recognise the cd drive... But when i try the cd drive in another computer it recognises it fine....

Any help would be much appreciated...

Tel

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12 Replies
bacillus
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Re: Can't restore my Inspiron mini(Windows XP)

Have you tried a factory restore?

http://support.dell.com/support/edocs/systems/ins1010/en/sg/sg_en.pdf  and look on page 4

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Teluk
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Re: Can't restore my Inspiron mini(Windows XP)

Thanks for the reply buddy. Would you believe my computer wont allow me to view that link you sent! Smiley Sad At the minute its really looking like it cant recognise that theres an external CD drive connected. So I cant boot from the CD. How does a factory restore work? If it involves a boot disc i think i cant do it because of this USB issue....

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bacillus
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Re: Can't restore my Inspiron mini(Windows XP)

Thanks for the reply buddy. Would you believe my computer wont allow me to view that link you sent! Smiley Sad At the minute its really looking like it cant recognise that theres an external CD drive connected. So I cant boot from the CD. How does a factory restore work? If it involves a boot disc i think i cant do it because of this USB issue....

No, it involves pressing F8 at startup and choosing recover.

You need a pdf reader to read the link so suggest you install one like foxit or adobe reader.

The recovery option needs no other hardware to work and it puts your system to the way dell sent it to you. You must back up any important files before using it as it completely wipes your drive.

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Teluk
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Re: Can't restore my Inspiron mini(Windows XP)

I tried the F8 at start up and it brings me to windows advance options menu. Many choices but no recover ... Smiley Sad

safe mode

safe mode with networking

safe mode with command prompt

enable boot logging

enable vga mode

last known good configuration

directory services restore mode(tried this, just brings me to windows)

debugging mode

disable automatic restart

start windows normally

reboot

return to os choices menu

Theyre the options i have. Its all very frustrating... I have all the kit for restoring the computer software etc... external cd drive... but i just can't get started.... grrrrr Smiley Sad

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bacillus
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Re: Can't restore my Inspiron mini(Windows XP)

Thinking about it, if you have XP then you should try pressing <Ctrl><F11> immediately at startup.

 

 

CAUTION: If you do not want to proceed with PC Restore, click Reboot.

 

 

Press Restore and click Confirm.

The restore process takes approximately 6 to 10 minutes to complete.

 If you do not press <Ctrl><F11> in time, let the computer finish starting, and then restart the computer again.
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Teluk
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Re: Can't restore my Inspiron mini(Windows XP)

I've tried the F11 key too. Also ctrl + F11.... It only really gets me back to the F8 menu. Thanks for the advice... I'm at my limit.. I may throw it out the window!!

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bacillus
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Re: Can't restore my Inspiron mini(Windows XP)

hmm, Does tapping F8 at startup i.e. before windows starts to load give the same result?

As for your optical drive, is it a slimline one? The usb ports on the netbook may not be up to the full usb spec so may not be able to provide enough power for the drive. My usb dvd drive connects using two usb connectors to overcome this limitation.

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Teluk
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Re: Can't restore my Inspiron mini(Windows XP)

Yeah tapping F8 does the same! I think i'll call Dell tomor. But i just cant see what they'll say either... The options just dont seem to be there to get into DOS etc... As for the External CD ROM, Yeah its a little slim one, with two USB's 1 x data, 1 x power.

 Strangly enough when i had windows open, it would recognise that there was a cd rom in there, windows disc, and i could explore it, but from startup when i select boot from DVD or boot from removable devices it just won't boot the CD. I'm completely lost now!

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bacillus
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Re: Can't restore my Inspiron mini(Windows XP)

Can you boot from your OS disc on another system using its optical drive and can you do so with the disc in your external optical drive on that pc?

 I need to ask if your external drive can read dvds and are you using XP (comes on a cdrom) or windows 7(comes on a dvd).

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