Highlighted
asolouki
Copper

Can't see "Dell Factory Image Restore" for Win7?

Hi all,

In my new E6500, i want to Recover my Windows7 to Factory, But there is no Dell Factory Image Restore in Advanced Boot Options !

I have 3 partitions:

1) Healthy (Hidden)

2) Recovery (Hidden)

3) C: (~240 Gb)

What i have to do?

Regards,

0 Kudos
50 Replies
Darr247
Bronze

Re: Can't see "Dell Factory Image Restore" for Win7?

As soon as the F2 and F12 options disappear from the screen, start tapping F8.
When the Windows menu pops up, choose the top option: "Repair Your Computer"

It should load the repair utility, and restore the image -  just follow the prompts...
If I recall correctly you need to tell it what keyboard layout to use and confirm that you really want to restore it, and a few minutes later it's done.

0 Kudos
asolouki
Copper

Re: Can't see "Dell Factory Image Restore" for Win7?

Dear Darr247, Thanks.

There is no problem to enter to  Advanced Boot Options (By pressing F8, choosing Repair your computer, choosing language and administrator user) But i can't find Dell Factory Image Restore in recovery window:

Darr247
Bronze

Re: Can't see "Dell Factory Image Restore" for Win7?

That installation of Win7 appears to have been moved (to DSmiley Happy, so it's possibly using
a different boot record than the one that pointed at the Dell Utility partition.

Here's what that screen looks like on my 1545 with Win7...




 

 Did you move it to D drive, or was it like that when you got it?

0 Kudos
mwbarb
Copper

Re: Can't see "Dell Factory Image Restore" for Win7?

I'm having the exact same issue with my Studio XPS 1647.  I can get to the Advance Boot menu after pressing F8 but do not have the option to choose the Dell Factory Image Restore.  I tried doing a fresh install of Windows 7 and would like to restore the Dell factory image.

0 Kudos
Davet50
Diamond

Re: Can't see "Dell Factory Image Restore" for Win7?

Follow the instructions HERE. Even though they are for Vista they work the same for 7

 Home Built Sandy Bridge P8P67 i7 2600k @ 4.5 GHz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
Dell Studio XPS 1645  Window 10 Pro

Forum member since 2003

0 Kudos
mwbarb
Copper

Re: Can't see "Dell Factory Image Restore" for Win7?

Thanks so much for your quick reply and help.  I followed these instructions all the way to the command prompt and get stuck after entering "CD Tools".  My computer gives me an error and says "The system cannot find the path specified".

My recovery partition shows up so I'm not sure why I can't access it through the F8, or CTRL F11 process. 

0 Kudos
ajaym05
Bronze

Re: Can't see "Dell Factory Image Restore" for Win7?

I have the same problem. I have a studio 1558 model notebook with windows 7 home premium preinstalled. I forgot to create a recovery disc first and After manual installation of windows7, I am not getting the option Dell Factory Restore in Advanced Boot Options.

Here is a snapshot of disk management of my notebook........

 

Now what I have to do to get back to factory settings..............

0 Kudos
N/A

Re: Can't see "Dell Factory Image Restore" for Win7?

Hi ajay,

you don't get "Dell Factory Restore in Advanced Boot Options" if you install manually.

first restore the image from recovery partition. then you will get a "Dell Factory Restore in Advanced Boot Options"

for restoring your image follow the procedure, i had given in other post

http://en.community.dell.com/support-forums/laptop/f/3517/p/19331267/19697868.aspx#19697868

just follow the last procedure

 

TMarieC
Copper

Re: Can't see "Dell Factory Image Restore" for Win7?

I am having this same problem. Can you help me?

0 Kudos