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6 Posts
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2680
April 26th, 2004 12:00
Computer stops responding
After "opening and closing" many files, folders and jpegs my new Demension 8300 stops responding. It does not lock up but just will not go any further but I can close anything that is open. If I reboot everything is ok for a while. I thought it was a memory problem so I doubled my memory to 1GB but that did not fix the problem. I even swapped out the original factory memory with new Dell memory but it did not help. I did a clean install with the Dell restore disk and did not load any of my programs or add any hardware such as printers etc, still fails. A couple of times a message popped up on the screen and disappeared saying something like not enough "system memory". I know for a fact that when it stops I still have about 750mb of ram available. Also msconfig does not show anything unusual starting that I can see.
Dell Dmension 8300, 2.6gb cpu, 1gb Dell ram, 80gb hard drive,Windows XP Pro, N Vidia g-force 5200 video card.
gryjhnhpe
2 Intern
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2K Posts
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April 27th, 2004 10:00
To boot from CD press F2 key at startup , 1st DELL Logo screen & set BIOS to 1st boot from CD.
With Resource CD inserted re-start Computer.
alcopa1
6 Posts
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April 28th, 2004 23:00
Thanks for the reply Gary. I tried your suggestion but nothing failed the tests. Any other ideas?
Thanks, alcopa1
JRosenfeld
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4.4K Posts
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April 28th, 2004 23:00
If you do a great deal of moving files etc. it may be that your paging file gets full. The multiple undo in Windows explorer, keeps track of all those changes in case you want to undo them (that works sequentially and the info is still there if you close and reopen Explorer, it is only lost on reboot (I think it is lost then, haven't tried). I had that kind of problem on W98SE and 2000 pro, when I was moving or deleting hundreds of small files (these were data files from some equipment, stored in a zip file, extracted for use, then deleted), Windows Explorer would get very slow after a while sometimes hang altogether. I haven't had occasion to try this in my XP system, so I don't know if it would do the same.
PS On rereading your post (I really must learn to read the question before posting a reply), I realise that what I described is not necessaily the same as yours; but I think that the root cause will be similar.
Message Edited by JRosenfeld on 04-29-2004 01:39 AM
gryjhnhpe
2 Intern
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2K Posts
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April 28th, 2004 23:00
You could check that system is recognizing all your memory by using "Run" & type
winver then click OK or press the "Enter" key.
This will show a POP-UP displaying how much memory is available to Windows.
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You could try running SFC , which checks protected System Files for corruption & if found replaces them from reinstall..XP CD .
If it prompts for XP CD , hold Shift key while inserting XP CD to stop Auto play.
Use Start > Run & type
sfc /scannow (space after sfc)