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deepu0787
Copper

DELL INSPIRON N5050, Camera is not working properly.

Hello to all User..

I am using DELL INSPIRON N5050, and having Windows 7 installed on it.

A couple of days ago my camera was working just perfectly.. But i don't what happened, today when i tried to have a video conference, It shows totally RED image.

The camera is weird and actual program doesnt give you clean photos. Its all fuzzy and colourful.

Please Suggest me what to do??

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5 Replies
deepu0787
Copper

DELL INSPIRON N5050 CAMERA NOT WORKING PROPERLY

Hello to all User..

I am using DELL INSPIRON N5050, and having Windows 7 installed on it.

A couple of days ago my camera was working just perfectly.. But i don't what happened, today when i tried to have a video conference, It shows totally RED image.

The camera is weird and actual program doesnt give you clean photos. Its all fuzzy and colourful.

Please Suggest me what to do??

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Re: DELL INSPIRON N5050, Camera is not working properly.

Hi Deepu0787,

There are few steps I would suggest which would help us in fixing the issue. 

-- Run the 
Dell PC Diagnostics for Webcam
-- Update the 
Bios to the latest version.  

**NOTE: Few things to ensure before updating the Bios is, the Ac Adapter should be plugged in and the battery should have minimum of 15% charge. No other external peripherals should be connected to the computer. Please ensure that the Bios update should not be interrupted else it would damage the motherboard. 

-- Please follow the article to 
Uninstall and Re-install the Webcam Central Software.
-- You may also refer the article on 
Troubleshooting Webcam Issues for more details. 
 
Please try the steps and write back with results, would be glad to assist further. 

Thanks & Regards
Allan D
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USIndia. For Dell support videos click Here.

If a post answers your question, please click "Yes".

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Re: DELL INSPIRON N5050 CAMERA NOT WORKING PROPERLY

Hi deepu0787,

I see that you have posted the same issue in a different link: http://dell.to/VhIHWG

Allan will be assisting you on the issue.

Thanks & Regards,
Nikhil D
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

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hesham10
Copper

Re: DELL INSPIRON N5050, Camera is not working properly.

me to

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Moderator
Moderator

Re: DELL INSPIRON N5050, Camera is not working properly.

Hi hesham10,

I would like to know if you have performed the troubleshooting steps as suggested by Dell-Allan D. Please update me the findings so that I could assist you further.

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