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FreeFend
1 Copper

DELL OS recovery tool doesn't find any installation images

Hello, I've installed a new SDD and provided the service tag in the DELL OS recovery tool to get an image I can use to reinstall the OS, but it's not finding any images related to the specific service tag. Could I ask for some help?

Dell Inspiron N5050 (Windows 7 Home Premium OA).

Cheers

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3 Replies
nyc10036
3 Cadmium

Re: DELL OS recovery tool doesn't find any installation imag


@FreeFend wrote:

Hello, I've installed a new SDD and provided the service tag in the DELL OS recovery tool to get an image I can use to reinstall the OS, but it's not finding any images related to the specific service tag. Could I ask for some help?

Dell Inspiron N5050 (Windows 7 Home Premium OA).

Cheers


As far as I know, images are usually available for Windows 7 Pro that came with Latitudes and Precisions not Inspiron which are consumer-grade laptops.

 

Put back your old hard drive, and use any one of various freeware disk imaging programs to create an image of your old hard drive. Then image your SSD with that image.

There should be various online tutorials. 

 

.

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FreeFend
1 Copper

Re: DELL OS recovery tool doesn't find any installation imag

The problem is that the previous HDD is dead, so no way getting into it.

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nyc10036
3 Cadmium

Re: DELL OS recovery tool doesn't find any installation imag


@FreeFend wrote:

The problem is that the previous HDD is dead, so no way getting into it.


Oh well.

See if you can borrow a Dell Windows 7 Home Premium DVD from a local PC shop near you.

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